🔻[2024] redBus Complaints 😞 [50+ Live Reports]

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24 hours 24 reports (-44% change)

7 days 220 reports (+24% change)

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Recent redBus Issues

Shubham Thakur (@Outvestorr)

@redBus_in Ended my chat, with zero resolution. What sort of culture have you built. Shame.

posted 1 hour ago

santhanam surendran (@santhanamsuren1)

@redBus_in Yet to receive any response !

posted 1 hour ago

Zahid (@Zahid19404751)

@redBus_in pls look into this

posted 1 hour ago

@redBus_in The issue has not been resolved. Redbus has agreed to give 50% of the refund, saying that the bus arrived 3 hours late. But there was no way for the passengers to know that the bus is going to arrive or not. We were kept in dark as all the phone numbers provided were switched off

posted 1 hour ago

Shad Anwar (@anwar_shad)

@redBus_in I do not agree to accept 50% refund, as I couldn't travel and had to book another bus next day which wasted my time, and I had to pay another bus operator to take me to Chennai. The only right solution here is to provide 100% refund, and assurance that such scene won't.. (1/n)

posted 1 hour ago

Shad Anwar (@anwar_shad)

@redBus_in .. be repeated in future. I, along with a few other passengers were stranded on the road at night from 11:30 till 2:00 AM. I also had to pay for cabs to and from the pickup location, which is not cheap either. @redBus_in @jagograhakjago @amazonIN (2/n)

posted 1 hour ago

Shad Anwar (@anwar_shad)

@redBus_in @jagograhakjago @amazonIN How do you think giving 50% refund is justified here when I couldn't take the bus because of lack of communication from your side. I had placed 50+ calls to those numbers which were switched off for 2 hours. This is harassment of your consumers. #pathetic #fullRefund

posted 1 hour ago

Omprakash Sharma (@omsharma0304)

@redBus_in @prakashsangam My experience was extremely disappointing. The conditions were so poor that I couldn't sleep properly during the journey & there was a constant rush. So, I believe a fair compensation would be at least a 50% refund of the ticket price to account for the substandard services

posted 2 hours ago

Omprakash Sharma (@omsharma0304)

@redBus_in @prakashsangam I booked the ticket expecting the premium services advertised on the website. upon boarding, I found that the bus provided was not the premium one I paid for. Instead of the Mahalakshmi bus as promised, it was a other Kiran Travels- Ticket No.: TT5X74121742| PNR No: 184049236

posted 2 hours ago

Ajay Gumber (@AjayGumber13)

@redBus_in I have not got any valid response from your team. Tried rescheduling / canceling the bus ticket due to emergency medical reason but the team did not pay any heed. I am still waiting to get my refund or rescheduling option. Really poor customer service!!

posted 6 hours ago