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Virgin Media Limited is a British company which provides telephone, television and internet services in the United Kingdom. Its headquarters are in Hook, Hampshire, United Kingdom.

Overview

27 reports
-3% change
180 reports
+5% change
 
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Recent Virgin Media Issues

£65 a month for @virginmedia to continuously let their customers down, constant outages with internet, but you’re more than happy to bump up the cost? Thinking it’s time I look for a new provider because this is getting ridiculous.
posted 2 hours ago
ItsMe
ItsMe
@virginmedia do you deliberately wait for the UK to snooze off before you mess up signals? Some of us are working on American time zones! Counting down the days to get back to my former love Sky.
posted 2 hours ago
Conor Swifty
Conor Swifty
@virginmedia Broadband has been working fine for ages with 0 issues at all till today when was working fine earlier today then all the sudden keeps loosing connection and keeps flashing then does the reboot green light stuff then works for 15 mins then back down again
posted 3 hours ago
stuuk1
stuuk1
@Biscuitfrog @virginmedia They’re fucking pants.
posted 5 hours ago
I kneel to ERIC
I kneel to ERIC
@stuuk11 @virginmedia It’s the shite router they give you. Get a better router or mesh system. Shouldn’t have to but @virginmedia don’t care
posted 6 hours ago
kez ⭐️☕️
kez ⭐️☕️
@virginmedia Hi, we have tried absolutely everything with our internet box and whatever we do it just won’t work, it is flashing green with 2 green arrows, and the earliest a tech can come out is Tuesday! we need the internet for work etc please help.
posted 7 hours ago
Charles Sanders
Charles Sanders
@virginmedia Not sure, there is much point … I have spoke to many people from Virgin including complaints department … nobody gives a 2 hoots … as long as we’re paying. Your Wi-Fi router is terrible, 1/3 of the house receive no broadband, but you won’t send a booster.
posted 7 hours ago
Alex Holt-Kulapalan
Alex Holt-Kulapalan
@virginmedia @Bluebozzy Hi @virginmedia: have sent you a dm. Currently experiencing the same speed issue. On a 1gig plan but getting 10 download and 13 upload!
posted 7 hours ago
Jammy
Jammy
@virginmedia Staff refusing to help me because they've asked me a data protection question they know I can't answer. my Bill date was 15th May but there demanding my next bill date which won't be processed until 2 weeks time knowing It's impossible for me to answer
posted 8 hours ago
Jammy
Jammy
@virginmedia Customer Service is an absolute Joke! The staff clearly don't want to help you! It's a nightmare trying to speak to someone only for the staff to try there best not to help you at all. I have my bill in front of me but the staff are refusing to help me
posted 8 hours ago
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