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Virgin Media Limited is a British company which provides telephone, television and internet services in the United Kingdom. Its headquarters are in Hook, Hampshire, United Kingdom.

Overview

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Virgin Media Outages

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Virgin Media Outages Map

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Recent Virgin Media Issues

I kneel to ERIC
I kneel to ERIC
@stuuk11 @virginmedia It’s the shite router they give you. Get a better router or mesh system. Shouldn’t have to but @virginmedia don’t care
posted 3 hours ago
SJ
SJ
@virginmedia It’s actually worse today we can’t even stream on our living room tv which is connect to the hub. Also seen our bill has gone up so overall really unhappy. Who can I talk to about this as we are not happy with service. We’ve been with you for years and it’s just getting worse.
posted 1 day ago
Paul Macey
Paul Macey
@virginmedia No, it does state there is an outage in the area but not lead time for a fix.
posted 1 day ago
SJ
SJ
@virginmedia once again my WiFi speeds are well below the acceptable amount. On the 1GB tariff and only getting around 200Mbps sat in the same room as the router. We’ve had to restart our hub ever couple weeks and still nothing. So sick of the same issues!!!
posted 2 days ago
Steve
Steve
@puddykat21 @virginmedia I only had the broadband off them, and they tried billing me after i moved to a better,faster and cheaper broadband provider. They trying it on like they always do, and they wonder why they losing so many customers. xx
posted 4 days ago
Blain
Blain
@virginmedia My services have been switched off tonight for no reason! Your advisor has told me this was the collections department and they cannot do a thing ‘til the morning when they’re back in! The advisor has confirmed my payments are up to date! Absolute joke! Help!
posted 1 week ago
Kissmy@ssEU
Kissmy@ssEU
@virginmedia You've had your last payment from me today.. how long until I get a refund on the extortionate broadband price of £55.48? My service ends with you on the 11 /05 More to the point, how can it jump from £26 to £55?
posted 1 week ago
David Saxton
David Saxton
Anyone else experiencing @virginmedia internet connection issues?
posted 1 week ago
Andy
Andy
@virginmedia any idea why I can't receive a confirmation email to register on your community forum? Ironically to try and resolve an issue that your telephone and WhatsApp cannot
posted 3 weeks ago
Lee DotDash
Lee DotDash
@willstone_uk @virginmedia @Brsk_uk We went with @Brsk_uk last month and it’s great. Had a service issue 1 night but had text and emails to explain what’s happened and that the service has recovered.
posted 3 weeks ago
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