British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
Got issues or have something to share about British Airways?
Reports generated for
Recent British Airways Issues
dj Barbie D
@GorgonCity @British_Airways You guys actually have the worst bag luck I’ve ever heard of
Ali sajjad
@British_Airways Good points were made but useless. why would you take money directly from passengers if you are not responsible and leave passengers to deal with them? Your service is worse than any other airline. I have not heard anyone giving good feedback about you. I've paid you not IBERIA.
Rachel
@British_Airways My luggage has been lost flying from Heathrow to Italy. I had a cabin bag and was forced to check it in. Now I’ve landed and the bag is lost. I don’t even have a check in tag as I wasn’t given one
the bandit
@ollymurs @takethat @British_Airways Good old British Airways. Getting worse and worse with each day. I hope you got their standard email that basically says “your flight is cancelled, you can take this one that screws you over or Bon chance”
Holly
@British_Airways Yes of course, I tried different devices and different browsers, same issue.
Lynda
@British_Airways I submitted a complaint regarding a flight but I can’t find the case number. Can you please advise where I can retrieve this from, thanks
MikeAlphaZulu
What terrible service! @British_Airways missing 3/4 of passenger bags on BA157 resulting in hour long queues at baggage claim. Not a single word from the flight staff as we all waiting approx. an hour at the baggage belt. What ever happened to your service?