British Airways Complaints

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• 7 days

Got issues or have something to share about British Airways?

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Recent British Airways Issues

Angus Coutts

Hi, we're @British_Airways and we're gonna assign you the worst seat available when you check in. Don't like it, you can move 1 row forward or back to a better seat but you *will* have to pay 40 quid for the privilege. Honestly, it's a racket. Legalised extortion

posted 2 days ago

Alasdair Morton

@AJWestAuthor You would think British airways would close them down but no! I once had 20 reply to me! @British_Airways

posted 3 days ago

paul gardiner

@British_Airways I have been trying to get an issue resolved with you now for several months. I have emailed and spoken with your live chat bot. They provided an email address to send my details to. Still no response even after chasing. Allegedly case being handled. Tad unfair

posted 1 week ago

Richard Tipper

@British_Airways is your booking system broken? It is not able to retrieve a booking that I put down a deposit on.

posted 3 weeks ago

Elizabeth Harry

@British_Airways Thanks for coming back to me however it’s very annoying when there are others at the gate being allowed to board with 2 + bags. Applying the rules fairly would be much better. Let’s hope we don’t have to wait 2+ hours at @EDI_Airport tonight to retrieve my bag.

posted 1 month ago

ClaireMorgan31

@British_Airways flying club world and arrive in Dubai with a 7month old and 3yo at 1am to no bags. No nappies. No baby food. Nothing for kids. Minimal available at this time . 12+ hours until bags here. Not good enough.

posted 1 month ago

deborah ferguson

@British_Airways Yes £2k for 2 of us to change our ticket by an hour #Extortion . Like so many people were done with BA. You’ve forgotten about quality, customer care , call centres- like a cheap bus service now-the lounges are shabby-I couldn’t book a through trip on line &no one to help.

posted 1 month ago

James Gillespie

What on earth has happened to @British_Airways - after their flight caused us to miss our connection, they’ve moved us onto a flight 12 hours later at a new airport. It’s now too early to check in a single bag, so we’re stuck in the sandwich shop

posted 1 month ago

Nick Ward

My god the @British_Airways check in process is crap! Check in online and they are like 'great - you can collect your pass at the desk.' Maybe just send my the attachment for my wallet like everyone else ta?

posted 1 month ago

Mick Fortune

@British_Airways Tried reaching an agent but am informed a reply may take days. Flying tomorrow.

posted 2 months ago

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