British Airways Complaints
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
British Airways Complaints
Got issues or have something to share about British Airways?
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Reports generated for
Recent British Airways Issues
Edward Parsons
@British_Airways I am stuck in Dubai as you cancelled my flight home today. Your response has been terrible and customer service appalling. You send text messages inviting me to call the UK, and when I call the line is “too busy, please call back later”. WTAF!
Jenny be
@Wey0214 @British_Airways This is terrible …. It’s bad enough to have to have the issues in the first place but not to get compensation in a timely fashion is shocking …. Customer service that can’t be contacted !!! That’s one way not to get complaints!! Puts you off flying with them
fabio battista
Please can someone at @british_airways avios escalate and get back to me. I need access to my account and the points returned!
fabio battista
Hey @British_Airways, it's been 4 months since my Avios account was hacked and points drained. Your 'investigating' seems like a never-ending saga with no updates despite multiple calls and emails. Locked out of my account for 4 months with no access at all. Not good!
Adam
@British_Airways Are you guys able to confirm seats. Was booked and paid for a 777 - but now shows conflicting info. Had 33JK booked. Now showing 21JK and also 33JK on some pages - want to double check as did pay for specific seats.
Decrease
@British_Airways Beware, this site is crawling with scammers. They are almost identical to BA support in that they are none English speaking, difficult to understand, mostly incompetent and just helpful enough to seem legitimate. Best go to the web site, find a number and call.
quantboy2023
@British_Airways the system is designed to charge maximum fees by traping your customers with these ridiculous conditions?. I will never ever fly BA again. I bought thisticket on BAwebsite and when make change it forces me to call your contact centre. United Air has no such nonsensical process
Decrease
@British_Airways It's not simply "fraudulent activity", Milika, it's actual wire fraud. Your site is assisting in wire fraud, a federal offence, get it? Now, some scammer has all my information, including all my flight information, and I'm not sure what further damage he can do.