3 (Three) Outages
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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3 (Three) Outages
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Recent 3 (Three) Issues
Liz Williams
Anyone successfully taken legal action against @ThreeUK as I've got to that point! @ThreeUKSupport if someone doesn't put me through to a person who can understand me and that no I do not have the security details you require for a cancelled contract you keep billing me for now…
Alex MS
@ThreeUKSupport Could you confirm which networks you have roaming agreements with in the USA (New York area if that makes a difference)
Nolly
@ThreeUKSupport When will the outage in the DE75 area be resolved? The outages are becoming more frequent.
CP
@ThreeUKSupport Hi Maxine, thanks for your speedy reply. I am a bit miffed as you usually send me texts on what I can and can’t use but I didn’t get anything to after the fact on this one. I thought I was just connecting to the Dutch network which would have been £2 a day !
Real Rinny @ DREAMCON2024
@ThreeUKSupport Yes, and don't you think it would be better to dm me privately about personal info, like how much I pay for my phone bill?
georgina reeves
@ThreeUKSupport Thanks, Michael. It didn't need to be this difficult or complicated. A refund relating to the repeated add ons would've been the right thing to do - the data wasn't even used as it was a one off purchase. What sort of complaint process can go from open to closed in 4 minutes?
georgina reeves
. @ThreeUKSupport Customer service has seriously deteriorated. Multiple charges for a one-off add-on, huge bills for unused data, call handler acknowledges the issue but refuses a refund. Complaint lodged yet closed within 4 minutes of the end of my call. Now going to Ombudsman.