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Royal Mail plc is a postal service and courier company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail and Parcelforce Worldwide.

Overview

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Recent Royal Mail Issues

♡KMM
♡KMM
@RoyalMailHelp been trying to renew my redirection for my mail for 3 days now and the online service is down; it’s due to run out on the 4th, can’t speak to a human on the phone because your line keeps ending the call? When will the website be up and running please so I can renew
posted 3 hours ago
Alison Taylor ARPS
Alison Taylor ARPS
@RoyalMailHelp So why have I paid £2.50 to pay a fine caused by someone else to then not have the item delivered on the day promised. #fraud
posted 21 hours ago
James Hunt
James Hunt
@RoyalMailHelp @RoyalMail Done - although I’m clearly expecting either no response or just to fobbed off yet again
posted 21 hours ago
Julie Merritt
Julie Merritt
@RoyalMailHelp I received a card to say a card didn’t have enough postage to be delivered. I paid this online and it said the delivery date would be yesterday however I have had post yesterday and today and the card has still not been delivered. Need help with this asap please.
posted 1 day ago
lauren_goestotheatre
lauren_goestotheatre
@RoyalMailHelp Exact why I paid for first class I posted it on the 18th and it arrived on the 29th
posted 1 day ago
julie groves
julie groves
@RoyalMailHelp @RoyalMail very disappointed that you haven’t even replied to my message when will I get a answer from you next week next year or may be next century
posted 1 day ago
Aidan
Aidan
@Amanda28_84 @RoyalMail @RoyalMailHelp If you paid through debit card call your bank and ask to raise a chargeback
posted 1 day ago
Danielle
Danielle
@Amanda28_84 @RoyalMail @RoyalMailHelp @K3yNFFC did your manage to sort your issue out with the top you got for your friend?
posted 1 day ago
@foxy219 @Amanda28_84 @RoyalMail @RoyalMailHelp Another option could be dispute process if you bought through a platform/marketplace like e ay/etsy/etc. Showing the tracking/proof of delivery in the type of cases would normally have the dispute settle for the buyer. You have a contract with the seller, their issue with RM
posted 1 day ago
HobbyLink Japan
HobbyLink Japan
@Cyberleader2000 @RoyalMailHelp Hi Matthew, we're so sorry to hear about the state of the outer box! Feel free to contact our customer support staff at support@hlj.com. Please send the message directly from the email address you used to create your account. We'll be happy to assist you further from there!
posted 1 day ago
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