Royal Mail Outages

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Recent Royal Mail Issues

Dave Espley

@RoyalMailHelp Thanks for the response. There was nothing preventing access. Van breakdown? Ok, but that's not "address inaccessible". Maybe have another scan option which says "our issue - apologies". That's far less annoying than what was put, which implied something that was simply not true.

posted 3 days ago

Kevano

Unacceptable behaviour by @RoyalMailHelp marking deliveries as failed as addresses were inaccessible, when in fact they didn’t even try delivering as they have too many vans broken down. Shifting blame to customers and making it impossible for us to get refunds from sellers

posted 6 days ago

Sammy

@RoyalMailHelp Same story, different day. Yet again let down by the delivery. Said it would be today, and apparently it’s still in Glasgow, it did get to Swindon first, why bother offering a service for delivery when you can’t hit any of the targets. May as well call you Evri

posted 1 week ago

Jessica Ruth Galley

@mrs_harket @RoyalMailHelp I suspect it is an awkward shape so is just outside the dimensions for a small letter - will be wider but shorter. It'll be down to how zealously individuals interpret the rules.

posted 1 week ago

Ellie Gus Davies

@RoyalMailHelp Thanks for getting back to me. But kinda of the point of spending over £7 for an envelope was that I could track it. And your website was down and you’ve only got back to me after it should have arrived.

posted 1 week ago

The First Atom

@CitizenUddin @RoyalMailHelp You pulled out and changed lanes as a car was passing... lol What is it with cyclists and their inability to stop/slow down/ check before maneuvering?

posted 1 week ago

Jo

@RoyalMailHelp I am looking for help regarding parcel that is travelling up and down the country. I can’t find a way to speak to RM unless I can hold for 60 min + I cannot find a number for the delivery office where my parcel keeps being re-routed from. Why is this RM help if nobody can help?

posted 1 week ago

Moe

@CitizenUddin @RoyalMailHelp Slow down, turn your head, look at what's behind you and change lanes the way you expect drivers to.

posted 1 week ago

Trist (Ye/Ma)

@RoyalMailHelp Im trying pay the fee you've asked for on the grey 'Fee-to-Pay' card, but your website for this is down and unavailable... Is it coming back up at all?

posted 1 week ago

Michelle Sheahan

@RoyalMail @RoyalMailHelp Why do your drivers think it is acceptable to drive @RoyalMailGroup vehicles dangerously and swear at women who they nearly knocked down?

posted 1 week ago

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