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Royal Mail plc is a postal service and courier company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail and Parcelforce Worldwide.

Overview

7 reports
+75% change
40 reports
-14% change
 
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Recent Royal Mail Issues

Sophie Green
Sophie Green
@RoyalMailHelp @RoyalMail I understand their business is currently struggling. Without major improvements to basic services like this their prospects won’t improve. I have complained, but have little hope of a proper resolution… /End
posted 13 hours ago
Sophie Green
Sophie Green
On Wednesday I go there at about 5pm, half an hour before they’re due to close. However, they don’t have my package, don’t know where it is, and refuse to make any enquiries to try and find out where it is. (By this point I am complaining regularly to @RoyalMailHelp.)
posted 13 hours ago
I don't buy that buddy!
I don't buy that buddy!
@ChiltenLouis @RoyalMail @RoyalMailHelp @financialombuds Louis, like me, do you value your own time at £10,000 per hour? I've spent more than 50 hours just complaining to @RoyalMail, if I should have to claim for lost time, as part of the compensation!
posted 19 hours ago
I don't buy that buddy!
I don't buy that buddy!
@ChiltenLouis @RoyalMail @RoyalMailHelp It's theft by @RoyalMail Staff! Their insurance is worthless! @financialombuds should be informed, as they refuse to even refund my paid postage, which is against our #ConsumerRights, upheld by LAW!
posted 19 hours ago
Lahmia_Raven
Lahmia_Raven
@RoyalMailHelp Again, that's BS cuz I've never had an issue til now. And those things have absolutely changed. Don't bother responding to me, scam artists.
posted 20 hours ago
Lahmia_Raven
Lahmia_Raven
@RoyalMailHelp I've been sending these for the past 18 months and you've definitely changed these dimensions to be smaller for small letters cuz I never used to have this issue. Again, you're just changing shit to make people pay more.
posted 20 hours ago
Charlotte howells
Charlotte howells
@RoyalMailHelp I need help with a letter you haven’t posted even though I’ve paid for delivery it’s import and needs to be delivered by end of today
posted 21 hours ago
AJS140i
AJS140i
@RoyalMailHelp hi, I have sent a mobile phone to an address in London but now embarrassingly realise I have been scammed, is there anyway of stopping delivery?
posted 1 day ago
Rob
Rob
@DEREKFROOD @RoyalMail @RoyalMailHelp Oh, they messaged me for just replying to your post!
posted 1 day ago
M.P-Y
M.P-Y
@RoyalMail @RoyalMailHelp How about, you call the delivery office, tell them the situation and fucking sort it out. But I bet you're some 3rd part joke company paid to monitor twitter and not actually anything to do with Royal Mail and therefore, offer no tangible real world help. Useless entity.
posted 1 day ago
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