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Royal Mail plc is a postal service and courier company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail and Parcelforce Worldwide.

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Recent Royal Mail Issues

♡KMM
♡KMM
@RoyalMailHelp been trying to renew my redirection for my mail for 3 days now and the online service is down; it’s due to run out on the 4th, can’t speak to a human on the phone because your line keeps ending the call? When will the website be up and running please so I can renew
posted 2 weeks ago
David Buckley
David Buckley
@RoyalMailHelp how bad is it when told sorry your postman is sick so you have to collect the post from the sorting office yourself. Not had any post for 2 weeks . Council tax bill not received yet as probably still sat waiting to be delivered. So if not paid will you pay any fine
posted 1 month ago
Matt
Matt
@Jack_WJB @RoyalMailHelp God they're so crap
posted 1 month ago
Heather Waters NatWest
Heather Waters NatWest
@RoyalMailHelp sat on your phone line for 30 mins, trying to get a parcel delivery 4 times this week, keep saying inaccessible address? Postman has been today. Poor service, no way of contacting you. Put a complaint online, no response.
posted 2 months ago
L&CManc
L&CManc
@RoyalMailHelp I have DM’d you all the information can you please report @royal34278 as I think this is a scam account asking me for information
posted 2 months ago
Phil Nicholson
Phil Nicholson
@RoyalMailHelp You have marked my item down as delivered on the tracking system but my item has not been delivered?? It is not with any of my neighbours or in my safe place?? What should i do? the item is very expensive and is missing!
posted 2 months ago
Gina
Gina
@RoyalMailHelp Ive just received a message to say my package couldn't be delivered because no one was in. I've been sat in my flat all day. Nobody rang the intercom. I need that delivery today! How do I contact them? I can't face the same issue tomorrow when they attempt again
posted 2 months ago
Beth Jordan
Beth Jordan
Genuinely never had more issues with a company than @lookfantastic . Don’t advertise next day delivery when every time I have paid for this I have not received it. @RoyalMailHelp also a nightmare to communicate with after you’ve lost yet another parcel.
posted 3 months ago
Paul
Paul
@RoyalMailHelp Honestly. I've called, emailed, residents in my area went to the media last summer due to the lack of responses.. nobody over there gives a toss. So what's the point in going down these channels? Unless you have a route to the top then I'm not wasting my time.
posted 3 months ago
Ady A
Ady A
@RoyalMailHelp Beware this scam company will accept your parcel for sending that you have already paid for and within spec for charges paid but to be told there is a further £3.50 surcharge as enough wasn't paid, Avoid like the plague, I will never use them again.
posted 4 months ago
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