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American Airlines is a US airline and has Dallas/Forth Worth International Airport as its largest hub. American Airlines also owns American Eagle, which operates mostly regional flights. American Airlines is in the process of merging with US Airways. This merger is expected to close in the third quarter of 2013.

Overview

17 reports
+42% change
100 reports
-18% change
 
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Recent American Airlines Issues

Natalie Coleman
Natalie Coleman
@AmericanAir hi, can someone help me? Iā€™m trying to check in for a flight, however itā€™s asking me to go to a desk. Iā€™m on a connecting flight, if I go to the desk there is a highly strong chance I will miss my connection and there are no other flight options available.
posted 4 hours ago
Matt S
Matt S
@AmericanAir flight please recognize the flight attendant in first class AA1350. The last 5 months as EP have been the same as flying Spirit.
posted 5 hours ago
David Morgan
David Morgan
@AmericanAir no response after 7 days despite adding your response. Really poor customer service as well! Best to #avoid
posted 5 hours ago
ā™„OriGiNaLsNoBā„¢ā™„
ā™„OriGiNaLsNoBā„¢ā™„
@TINBand @AmericanAir @AerLingus @united So someone @AmericanAir dropped the ball (which they admit) yet no offered compensation or rectification in part or whole. Idk
posted 7 hours ago
AngelCry
AngelCry
@AmericanAir Seriously AA. Flying internationally, booked a direct flight from. Cancun to Charlotte. Flying was delayed 4 hrs and diverted to Miami. We lost our flight and we are now stranded in this airport. Everything is closed and not a single AA employee. Fix the issue now.
posted 8 hours ago
Manoj Ranade
Manoj Ranade
@AmericanAir Have submitted a complaint on your website more than 60 hours back. Unfortunately, there has been no response. A very disappointing customer service. Didn't expect this from AA
posted 9 hours ago
Pritish
Pritish
@AmericanAir And after this scam, you finally replied on my email as well which was sent one month back. This can't be a coincidence. You are definitely part of this scam.
posted 9 hours ago
Pritish
Pritish
@AmericanAir Do you really see who all are replying on behalf of you? I lost $1000 because of your frauds. Had you replied on time and resolved the query month back, could have saved my hard earned money.
posted 9 hours ago
Erik Bagaglia
Erik Bagaglia
@AmericanAir just took a flight where I felt extremely uncomfortable and unsafe. Half full plane of illegals immigrants who were coughing and sick and also their hygiene was less than stellar. Very disappointing for an airline I used to love.
posted 10 hours ago
Lori #LINDORREVENGESZN
Lori #LINDORREVENGESZN
What a sad, sick world we live in. This part of it was not @AmericanAir fault, but itā€™s a very disappointing way to end our honeymoon. In the words of the orange man, ā€œPathetic! Sad!ā€
posted 13 hours ago
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