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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Overview

17 reports
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126 reports
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Recent Optus Issues

Gordon
Gordon
Your lack of appropriate due diligence is astounding yet you are putting me through the ringer to prove that it is fraud that has been committed. Happy to setup an account with virtually no information but require everything your way when caught out. Do better @Optus
posted 2 hours ago
monkeydluffy.anime
monkeydluffy.anime
@Optus Hi Optus team, I’ve a question about your Optus x tap 3 prepaid phone. Does it use type -C as connector?
posted 2 hours ago
Steve Darrall
Steve Darrall
@UK_Daniel_Card They followed the same logging/alerting model as @Optus
posted 2 hours ago
BenCoveSC
BenCoveSC
@elonmusk @Starlink Oh shit! How long until I can bin @Optus ?
posted 2 hours ago
Diego Berazategui
Diego Berazategui
@elonmusk @Starlink I will have to change back to @Optus
posted 2 hours ago
Optus Help
Optus Help
@KimyonaYunikon @Optus @KimyonaYunikon Hi Brianna, thanks for getting in touch. It's very disappointing to hear that this has been your experience, it's not at all what we want for you. We'd be happy to assist however we can if you send us a private message with details around this - Aron
posted 3 hours ago
Brianna Allston
Brianna Allston
@Optus why does your team lie to customers, saying that something has been done, yet, when you check back 26 days later, you find that nothing has been actioned? Not on.
posted 3 hours ago
seon
seon
Dear @Optus These plans are only available to Qantas Frequent Flyer members who add a new eligible Optus service on before 12 April 2024. From 12 April 2024, you are no longer able to sign up to a Qantas SIM plan. I guess you said NO I will be looking at alternatives now
posted 7 hours ago
Optus Help
Optus Help
@domva1969 @Optus @domva1969 Hey Dom, I am sorry to hear you are having issues with your service. Please send through a DM with your full address as well as what type of service you have (nbn, 4G, 5G) so that I can look into this for you. Dez
posted 16 hours ago
Dom VA
Dom VA
Jesus Christ @optus.... would you fix whatever the hell it is you're doing. The second night this week of absolutely unworkable internet. Combined with the constant drop-outs during the day, this is utterly unacceptable.
posted 16 hours ago
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