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Optimum offers the best deals on cable TV, high speed internet and home phone services.

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Recent Optimum Issues

Just Kim
Just Kim
@optimum is there an internet service issue in the 77845 area code?
posted 3 hours ago
AntFer
AntFer
@optimum I live in Butler NJ and your product SUCKS so bad. Third day in a row my tv connection blows not to mention internet goes out every week. Every week there is an issue.. Terrible Terrible service-- Do better.
posted 5 hours ago
Jammy
Jammy
@optimum @OptimumHelp what is going on with the internet in NYC rn!? The internet went down yesterday around this time and came back at 4 pm, now its down today too
posted 6 hours ago
JAMEZ
JAMEZ
@optimum my second day with internet service and it’s not working? Is there service issue in my area? I’m not liking this since moving into a new apartment. Having reliable and fast WiFi shouldn’t be an issue.
posted 2 days ago
Blaine Bleavy
Blaine Bleavy
@optimum billion dollar company and apparently all of your workers share one bucket truck. I haven’t had internet in a week and my ticket keeps getting pushed to a later date because there isn’t one available. What a joke.
posted 2 days ago
Brian
Brian
@optimum @OptimumHelp Why the hell has my internet been shit lately? Pay a boat load of money for terrible service is UNACCEPTABLE!!!! FIX IT!!!
posted 2 days ago
Blaine Bleavy
Blaine Bleavy
@optimum I must’ve found that 0.1% unreliable internet. 4 days with no internet and no clue if anyone is even looking into getting it fixed. I work from home to make this extra frustrating. Hopefully someone will wake up on Monday I guess, no repairs on the weekends.
posted 2 days ago
Fickl3z
Fickl3z
@optimum Internet has been down for hours such a happy Father’s Day. Trash company. The worst internet experience of my life by a long shot
posted 3 days ago
Cindi
Cindi
@KallieCartWCHS @optimum being able to get frontier fiber was the best thing to happen to me internet wise in charleston. haven't had a single issue in the two years i've had that.
posted 6 days ago
David Meader
David Meader
Hey @Optimum, just got an email from you trying to sell me on your mobile service headed "Surprised by another bill increase from your Mobile provider". You are my TV/internet provider and I was surprised by my last bill on those where you raised my rates. #Optimum
posted 6 days ago
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