Cox Outages
Cox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States.
Overview
Cox Outages
Got issues or have something to share about Cox?
Reports generated for
Recent Cox Issues
summer
@_DougAnderson @CoxComm Did you see CVS isn’t letting people answer the phone anymore? It’s AI or the app Sometimes my scripts are on hold for no reason and I can’t get them released without calling. Guess I need to make special trips now.
Matt
@_DougAnderson @CoxComm I am turning into such an angry old man! Just answer the phone and answer my simple question and nobody gets hurt, ok?! But seriously, I don’t want to deal with companies that have nobody to fix issues and pass everything through apps and AI.
Cox Customer Care
@leahzwhut89337 @CoxComm @CrowdStrike Hello. I am sorry for the service disruptions you are experiencing. We strive to ensure our service remains reliable at all times for our customer's needs. Can you DM your full name and complete address? I would like to investigate this for you. -Shaun
Leahzwhut
@CoxComm #phx Why do I have to reboot 6x per day since the outage last week? @CrowdStrike involved? You’d think customer service involved an AI free relationship at $350 per month!
Celine Wheaton
@CoxComm why do you treat your loyal 20 year customers so poorly? Spent so much time on the phone one week to get price reduction and next bill we were charged even more! WTF!? We will be cutting the cord.
Cox Customer Care
@pdlmma @CoxComm Oh no! This is most troubling and I would really like an opportunity to look into this. If I may, please send us a dm with your account details. -Latitia
Cox Customer Care
@Eneticckk @CoxComm 2) 2) Please DM your complete home address to get started. Thank you -Mike