WOW Problems

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Recent WOW Issues

Ron

@WOW_WAY Why do you make it make it only possible to upgrade your service on your web site? Apparently I have to call someone to lower my bill. That is not the sign of good company! It looks like a scam to me.

posted 2 hours ago

Christopher Umstead

@WOW_WAY, down again with the rain in Madison AL. I am changing services in September for reliability—can’t wait.

posted 1 day ago

Michael Fuhlhage

My @WOW_WAY @WOWCare Speedtest results are an excruciatingly slow 1.6 Mbps down and 1.1 Mbps up. How do your speeds compare? Am I the only one in SE Michigan with these issues?

posted 2 days ago

Mr.Kris Steel

I’m gonna switch back to @xfinity. The last 9 months of @WOW_WAY has been abysmal.

posted 5 days ago

Cody

@WOW_WAY @WOWCare my internet is down in Panama City Beach, FL. I cannot get through to anyone to assist #wowoutage

posted 1 week ago

✨✨Uniquely That Girl✨✨

@WOW_WAY I been on the phone with your ppl for 2 days to get this “lock” that was put on my account lifted and all they keep saying is I have to wait until yall approve it ! That makes no sense at all ! All I’m trying to do is make a payment and I can’t !

posted 1 week ago

✨✨Uniquely That Girl✨✨

I’m seriously over these internet/cable companies ! How can I make a payment if my account just so happened to lock and won’t let me make a payment online nor over the phone ? @WOW_WAY y’all need to do better ! Especially when you don’t have offices to go into and pay !

posted 1 week ago

Reg

@WOWCare @WOW_WAY Internet has been horrible all day in Clearwater Florida. Constant buffering, dropping connections, programs and tech support isn't helpful, running thru every helpdesk solution, similar to dart throwing after telling them nothings changed here & just reboted.…

posted 1 week ago

Brian Le

@wesleygroovin @WOW_WAY Agreed. Been a 3-4 year customer with no major issues. However, lately about 2 weeks now outages daily for St. Pete. This is getting ridiculous. Customers are paying for your crap to work. Seriously considering switching to your competitors.

posted 3 weeks ago

cat

@WOWCare @WOW_WAY Why is it that my internet has more than doubled in cost since I signed up. I have been a loyal customer for years and I can't get the "deals with a guarantee of no increases" that you offer new customers. If you won't help I will be switching to @GetSpectrum

posted 1 month ago

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