WOW (formerly known as WideOpenWest Networks) offers television, broadband internet and phone service over cable.

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Complaints Overview

24 hours 4 reports (+100% change)
7 days 7 reports (+134% change)

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Recent WOW Issues

The Poktopus 폭토푸스 | poktopus.eth (@thepoktopus)

I am once again reminded of why @WOW_WAY stands for "Wow, the way my service is unreliable is astounding! I really need to switch providers!"
posted 4 hours ago

Luka Megurine (@spellmaidn)

I’m gonna be honest, @WOW_WAY might be the shittiest internet I’ve ever had. It’s gone down every single day for the past two weeks including one day that had a nationwide shutoff.
posted 4 hours ago

tom (@hendo414)

@WOW_WAY your service is so unresponsive and WOW is not providing customer service for products and services they sell, the worst customer service, never get a English speaking person If you have another choice do it
posted 4 hours ago

Delia Tohka VT (@DeliaTohka)

Don’t use @WOW_WAY internet -_- gone down once per day for the past month and it went down just as I was about to stream
posted 4 hours ago

Steve York (@syorkMI)

Internet outage during a bright sunny day! Only @WOW_WAY can pull this off! @WOWCare
posted 1 day ago

meow. (@kbtweetsy)

@WOWCare @WOW_WAY Is there an email where I can lodge complaints?
posted 1 day ago

Sharati (@mommy20092012)

@WOW_WAY I'd like to say something to this. For all the people that you give Internet/tv to, I see 2, if not 3x the annoyance reports about your internet/tv service going down. BEST? I doubt that, very much.
posted 6 days ago

Cherie (@Cheries_art)

@WOW_WAY EVERY SINGLE DAY, MULTIPLE TIMES A DAY LOSING INTERNET FOR OVER A WEEK!!!! We pay over 200 $ a month, pay for sports surcharge we DON'T WATCH sports! We pay for strange made-up fees, basic cable, basic internet that never reaches speed we are supposed to have!! FED UP!!!
posted 1 week ago

Star (⁠✿^‿^)づ (@MyChaoticSelf)

Hey @WOW_WAY can you please keep my internet connection for more than 30 mins at a time? I have been getting disconnected and reconnected for over 5 hours and it's making work incredibly difficult. Thanks
posted 1 week ago

Gonzo (@sayfrendandente)

@WOW_WAY Internet down in Charlotte, MI
posted 1 week ago