WOW Broadband Internet Problems

The Poktopus 폭토푸스 | poktopus.eth (@thepoktopus)

@WOW_WAY internet is out AGAIN. This is becoming common. I'm about ready to switch providers.

Chris Ebert (@realchrisebert)

@WOW_WAY Wow support was great. This issue was me, not wow. I’m embarrassed to say my cable modem connection was very lose and my signal was poor.

Chris Ebert (@realchrisebert)

@WOW_WAY Maybe you should focus on having a reliable Internet connection first. My connection has gone off multiple times and a single day. I can’t recommend your service to anyone.

Cherie (@Cheries_art)

@WOW_WAY EVERY SINGLE DAY, MULTIPLE TIMES A DAY LOSING INTERNET FOR OVER A WEEK!!!! We pay over 200 $ a month, pay for sports surcharge we DON'T WATCH sports! We pay for strange made-up fees, basic cable, basic internet that never reaches speed we are supposed to have!! FED UP!!!

Star (⁠✿^‿^)づ (@MyChaoticSelf)

Hey @WOW_WAY can you please keep my internet connection for more than 30 mins at a time? I have been getting disconnected and reconnected for over 5 hours and it's making work incredibly difficult. Thanks

PrisMoose (@vprismoose)

@robert45371 @WOW_WAY This is a problem everywhere they service, it seems. Best speeds in my area, but the worst quality

PrisMoose (@vprismoose)

@WOW_WAY @WOWCare can you guys get your shit together? I'm tired of the constant disconnections over the last two weeks. And every time I contact support, it's just "just reset your modem". THAT DOESN'T HELP THE LONG TERM. There's no reason I should pay $120/month and get bs

PrisMoose (@vprismoose)

@WOW_WAY Cool. Anyway, fix connection stability. I'm beyond tired of the constant disconnections over the past two weeks

Beaut (@BeautHoliday)

Any suggestions on good ISPs (fiber isn't available) because @WOW_WAY decides to not send bill issue notifications to their customers for a full month and then unenroll them from autopay and shut their service off

Nathan Warnick (@DH5tv)

@WOWCare @WOW_WAY losing a 20 year customer in Michigan today! You refuse to fix your network, keep sending 3rd party techs when a maintenance tech is required. Over sold the area, internet is so laggy. Advertise 50mb upload when 10 is realistic before lagging. - Ferndale mi.