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WOW (formerly known as WideOpenWest Networks) offers television, broadband internet and phone service over cable.

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Complaints Overview

24 hours reports ( change)
7 days reports ( change)

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Recent WOW Issues

NEON (@neonarcadegrant)

@TheDeviot @WOW_WAY Yup. It's been an on-and-off issue for years that's now reached critical mass, and because it's an nighttime only problem support doesn't take it seriously. Based on the DOCSIS errors in our log it's probably a severely overloaded/oversold node.
posted 1 hour ago

Sharati (@mommy20092012)

@WOW_WAY I'd like to say something to this. For all the people that you give Internet/tv to, I see 2, if not 3x the annoyance reports about your internet/tv service going down. BEST? I doubt that, very much.
posted 20 hours ago

Luka Megurine (@spellmaidn)

I’m gonna be honest, @WOW_WAY might be the shittiest internet I’ve ever had. It’s gone down every single day for the past two weeks including one day that had a nationwide shutoff.
posted 1 day ago

Bryan Kulczycki (@BKulzick)

@WOW_WAY internet is down in Canton, MI 48188
posted 4 days ago

Delia Tohka VT (@DeliaTohka)

Don’t use @WOW_WAY internet -_- gone down once per day for the past month and it went down just as I was about to stream
posted 6 days ago

Gonzo (@sayfrendandente)

@WOW_WAY Internet down in Charlotte, MI
posted 2 weeks ago

Cherie (@Cheries_art)

@WOW_WAY nope, losing internet every hour, buffering so badly .... is Wow down?
posted 3 weeks ago

Andy Anspach (@IasquaredI)

@emaculaimsorry @WOW_WAY lol we can’t really use them because they are down so much and then they turn off their phones and chat.
posted 1 month ago

Mike Bott (@Bott11Mike)

@IasquaredI @JosephSchettini @WOW_WAY @WOWCare They didn’t turn off their phones. They are using VOIP which requires Internet. They are down hard most likely.
posted 1 month ago

Nathan Warnick (@DH5tv)

@mezza_503 I just cancelled @WOW_WAY because they couldn't fix their network after 6 months of them sending techs that couldn't work on the equipment. 3 days into @comcast has been a game changer... Literally
posted 1 month ago

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