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WOW (formerly known as WideOpenWest Networks) offers television, broadband internet and phone service over cable.

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Recent WOW Issues

Cherie
Cherie
@WOW_WAY EVERY SINGLE DAY, MULTIPLE TIMES A DAY LOSING INTERNET FOR OVER A WEEK!!!! We pay over 200 $ a month, pay for sports surcharge we DON'T WATCH sports! We pay for strange made-up fees, basic cable, basic internet that never reaches speed we are supposed to have!! FED UP!!!
posted 1 week ago
Star (⁠✿^‿^)づ
Star (⁠✿^‿^)づ
Hey @WOW_WAY can you please keep my internet connection for more than 30 mins at a time? I have been getting disconnected and reconnected for over 5 hours and it's making work incredibly difficult. Thanks
posted 1 week ago
PrisMoose
PrisMoose
@robert45371 @WOW_WAY This is a problem everywhere they service, it seems. Best speeds in my area, but the worst quality
posted 3 weeks ago
PrisMoose
PrisMoose
@WOW_WAY @WOWCare can you guys get your shit together? I'm tired of the constant disconnections over the last two weeks. And every time I contact support, it's just "just reset your modem". THAT DOESN'T HELP THE LONG TERM. There's no reason I should pay $120/month and get bs
posted 1 month ago
PrisMoose
PrisMoose
@WOW_WAY Cool. Anyway, fix connection stability. I'm beyond tired of the constant disconnections over the past two weeks
posted 1 month ago
Beaut
Beaut
Any suggestions on good ISPs (fiber isn't available) because @WOW_WAY decides to not send bill issue notifications to their customers for a full month and then unenroll them from autopay and shut their service off
posted 1 month ago
Nathan Warnick
Nathan Warnick
@WOWCare @WOW_WAY losing a 20 year customer in Michigan today! You refuse to fix your network, keep sending 3rd party techs when a maintenance tech is required. Over sold the area, internet is so laggy. Advertise 50mb upload when 10 is realistic before lagging. - Ferndale mi.
posted 2 months ago
Save the animals
Save the animals
@WOW_WAY it seems like I have internet issues a lot! What is going on??!! 84+ dollars a month and you would think I could at least stream
posted 3 months ago
We the Thunder - a Tampa Bay Lightning Podcast
We the Thunder - a Tampa Bay Lightning Podcast
Tonight's podcast is officially cancel. I have no internet connection. Thank @WOW_WAY! Called at 2pm because it's been cutting on and off all week. Now thanks to their incapable support team i have zero connection
posted 3 months ago
Sheila Perrault
Sheila Perrault
@WOW_WAY I need a response from someone on here. I upgraded my service in August for more internet and I have been getting charged for data overage every single month when I am not going over. I keep being promised a call back saying it's fixed and I never get a call back.
posted 3 months ago
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