Verizon Mobile Network Outages in California

ToniRae (@ParkviewFDCPS)

@VerizonSupport @Verizon 35 freaking years and you will not honor the any phone any condition offer. I am repeatedly getting the phones sent back. I have spent no less that 20 hours of my life trying to straighten this out since March. On eternal hold again

ToniRae (@ParkviewFDCPS)

@VerizonSupport @Verizon any phone any condition trade-in and I am being an outrageous amount and keep getting the phones sent back to me and the cost of the phone is added to my bill which has gotten ridiculous. Been with you for 20 years doesn’t look like it’s going to be 21.

Katie (@phalanges1121)

Trying to get into my moms @Verizon account since they still are charging my dad even though he canceled it. My options for authorization is sending to her phone, which we don’t have, or physical mail..? Whatever happened to just emailing a code?

Caitlin Howard (@Caitlinh24)

@Verizon @Beyonce I've been a customer for 20 years and after paying over $300 on Sunday for a phone that was supposed to be free, you are charging me an activation fee again for the same number? I will dispute the charge on my credit card as it was supposed to be a free upgrade.

SC (@seanpcoffey)

Hi, has anybody received a good way to actually fix the problem of @VerizonSupport cell phones going into SOS mode repeatedly? We’ve reached out several times to @Verizon and haven’t been able to fix it yet. Looks like an ongoing problem, based on searching “SOS + Verizon” on X.

Katie (@phalanges1121)

My dad canceled my mom’s cellphone through @Verizon since she passed away. They told him they would send him the credit from over paying. Not only did they not do that, they just sent him another bill for her cellphone.

Beloved2731 (@beloved2731)

@Verizon how can you keep customers happy when you charge $422.00 for two lines? I just want cell phones what is your deal.

Beloved2731 (@beloved2731)

@Verizon your cell phone company is ridiculous. Can’t talk to anyone, paid an amount and it is not being counted?? What the hell is wrong with your damn company. I’m switching to @TMobile.

Kenneth Weddle (@kennethweddle)

@verizon you have oversold capacity for you network so badly that these terrible devices work with data ONLY when Im connected to WiFi. Constantly trying to use my phone on your “superior network” only for it to just error out.

human error. ❤️‍ (@jhaalacurry)

@Verizon worst @VerizonSupport EVER dang y'all can't answer the phone