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Optimum offers the best deals on cable TV, high speed internet and home phone services.

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Complaints Overview

24 hours 5 reports (-28% change)
7 days 48 reports (+12% change)

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Recent Optimum Issues

lEg0At jAmEs 23 (@lEg0AtjAmEs23)

@TheGamerzHaven @Suddenlink @optimum Do you stream keep disconnecting from the Internet every time you stream
posted 3 hours ago

Erica Grippo (@grippomom)

@optimum @derekjeter The worst company ever! Not sure how you landed Jeter but if he had Optimum he would never agree to this. I literally can’t get any help! Send service people to wrong address, they can’t find account and I have no other option for wifi in my area. If you have option do not use!
posted 3 hours ago

Monae Priolenau-Jones (@Monae_BK)

FYI, @optimum I am sick of the wi-fi outages every two weeks. You would think since my block finally has @Verizon, you would pretend to care. I am actively looking into Verizon, and it looks like a good deal!
posted 19 hours ago

DDuster (@Duster528)

@optimum Not much with Optimums crappy service.
posted 21 hours ago

Sus (@SIJFG)

Sure @optimum wants to DM. Because they totally toy with their customers in markets without competition. It's sick. Whole elaborate orchestrated farce! Everyone is so annoyed and frustrated we'll jump ship IMMEDIATELY. Please @TMobile @verizonfios Home internet options PLEASE!!
posted 1 day ago

Matt Kremkau (@mattkremkau)

@optimum Why is my bill going up almost $40 , when it already increased this past year ? 2 price increases in year. Surely, you can do better with all this competition out there.
posted 1 day ago

Zakk (@Zachbreezin)

@Dexerto @optimum Been throttling me for 3 years but that shit aint gonna fly no more big fella keep your head on a swivel
posted 1 day ago

(@NY_Knux)

@ChoZ3nWon @xneotan @Dexerto @optimum @OptimumHelp *shut down
posted 1 day ago

(@NY_Knux)

@ChoZ3nWon @xneotan @Dexerto @optimum @OptimumHelp They also shit down certain sectors at night, and combine different towns together, causing massive slowdown to save money. I had to make my lawyer contact them directly, and they took bellport off that little scam of theirs. Now our speeds in this area don't fluctuate.
posted 1 day ago

ChoZ3nWon (@ChoZ3nWon)

@xneotan @Dexerto @optimum @OptimumHelp lol because Optimum has always been trash they don't throttle your speed. Your connection is shared with everyone on the block which degrades your speed.
posted 1 day ago