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Verizon Communications, Inc., is an American multinational telecommunications conglomerate and the largest U.S. wireless communications service provider as of September 2014, and a corporate component of the Dow Jones Industrial Average

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Recent Verizon Issues

Carrie W (@walton20905220)

@CarlTork @Verizon @Beyonce sign me up for the #verizonclassactionlawsuit They also owe me money and I keep getting the run around from their agents and/or #verizonAIchatbots #verizonovercharges #dontuseverizoninternationalplan
posted 4 days ago

ToniRae (@ParkviewFDCPS)

@VerizonSupport @Verizon 35 freaking years and you will not honor the any phone any condition offer. I am repeatedly getting the phones sent back. I have spent no less that 20 hours of my life trying to straighten this out since March. On eternal hold again
posted 1 week ago

gregory skorich (@gskorich)

@Verizon why must we follow up to make sure our order has been completed on your end ? i cancelled my wireless service and my ipad but the ipad stayed on the account and now iā€™m having issues disputing the charges. #doyourjob #badcustomerservice
posted 1 week ago

ToniRae (@ParkviewFDCPS)

@VerizonSupport @Verizon any phone any condition trade-in and I am being an outrageous amount and keep getting the phones sent back to me and the cost of the phone is added to my bill which has gotten ridiculous. Been with you for 20 years doesnā€™t look like itā€™s going to be 21.
posted 1 week ago

Katie (@phalanges1121)

Trying to get into my moms @Verizon account since they still are charging my dad even though he canceled it. My options for authorization is sending to her phone, which we donā€™t have, or physical mail..? Whatever happened to just emailing a code?
posted 1 week ago

Caitlin Howard (@Caitlinh24)

@Verizon @Beyonce I've been a customer for 20 years and after paying over $300 on Sunday for a phone that was supposed to be free, you are charging me an activation fee again for the same number? I will dispute the charge on my credit card as it was supposed to be a free upgrade.
posted 2 weeks ago

SC (@seanpcoffey)

Hi, has anybody received a good way to actually fix the problem of @VerizonSupport cell phones going into SOS mode repeatedly? Weā€™ve reached out several times to @Verizon and havenā€™t been able to fix it yet. Looks like an ongoing problem, based on searching ā€œSOS + Verizonā€ on X.
posted 2 weeks ago

ashley young (@ashleyy81069167)

@Verizon the worst company to exist. They have access to your acct they will charge that account higher rates you did not sign up for and give you less service.
posted 2 weeks ago

Katie (@phalanges1121)

@kristinsauter @Verizon That ridiculous! Iā€™ve been trying to get him to add my name to some accounts that when the time comes I can deal with it.
posted 2 weeks ago

Katie (@phalanges1121)

My dad canceled my momā€™s cellphone through @Verizon since she passed away. They told him they would send him the credit from over paying. Not only did they not do that, they just sent him another bill for her cellphone.
posted 2 weeks ago

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