Santander Outages in Post

Michael bell (@michaelbell961)

@santanderukhelp Hi,, is the banking issue within the post offices sorted? Thanks

Joel Zed (@JoeZed)

@Harrison___S @santanderuk @santanderukhelp Yea same issues with new app. Luckily I have the previous app on my other phone, and that is working fine at time of this post

Adam Hope (@Hop3y)

@santanderukhelp What can the twitter team do that the complaints team can’t? Nothing I suppose. You’ve closed my account and my money is on a cheque in the post. All from upgrading an isa using the tool you asked me to use as my isa matured.

MakingSendse (@MakingSendse)

@santanderukhelp Your instructions to reset security details are rubbish.’tap open in the right hand corner of the screen’, it doesn’t exist. The ‘letter’ that should have come in the post - we haven’t had. Neither of us can access the account. Can we still use cards?

damien wilson (@damienw82094932)

@santanderukhelp hi from Mr Damion my post code SE63JS anyway hi did report a fraud areadie how da mugger them in new York an got aids they fuck an don't kno wat to do am checking an a credit card wat am ordering from my savings account hi like someone to please check dat out for me Thank you by

Martin Lewis (@EVXMartin)

@santanderukhelp email (in response to application for new account): "..please send us your identification documents ASAP by posting to us at..." Linked pdf: "Please don't send original documents via post." So are photocopies acceptable? Or can documents be submitted online?

david (@dotnetdev77)

@santanderukhelp not yet its not arrived in post its still saying new card issued in app am sure it be here by weekend

S.Mac63 (@Mac63S81924)

@santanderukhelp Dear Santander , new app update is obnoxious, won’t let me log on done the photo crap ,face crap , number crap but that’s not bloody good enough now I’m being sent new security details in the flaming post in 4-7 working days, not happy at all

CN1991 (@CN1991_)

@santanderukhelp I’m trying to switch but I’m really confused, it says I need to send my ID photocopied in the post. I don’t have a photocopier or printer at home is there not a more up to date way to do this online? And why can’t I just sign up for online banking? Thanks

Gary Morrison (@gary_m77)

@santanderukhelp Hi I'm trying to open an account but you've sent me an email saying I'm already a customer and you want me to post items. Why? I'm not a customer? Seems very old fashioned