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The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City.

Problem with American Express?

Complaints Overview

24 hours 8 reports (+15% change)
7 days 51 reports (+28% change)

Got issues or have something to share about American Express?

Reports generated for

Recent American Express Issues

Logan Lineberry (@lineberrylogan)

@lucasdrayton @AmericanExpress Sapphire Reserve hasn’t let me down. Right now it gives you Priority Pass, which is lounge access at a ton of airports and discounts at other airport restaurants. There’s a yearly fee but they also give you a travel credit. Cool other perks like DoorDash Pass and Instacart Plus.
posted 4 hours ago

Luke Bradley (@lucasdrayton)

Given that @AmericanExpress has significantly downgraded the usability of its airline club rewards (which was why I had the card to begin with) does anybody have a rewards card they love with an emphasis on travel and club comfort? Platinum Card doesn't make sense anymore
posted 5 hours ago

Abubakar Naida (@abubakar_naida)

@AmericanExpress @F1 AMEX truly doesn’t care about their customers only greed. After being a customer for over 16 years, paid off the balance closed the account. Later charged me a whopping residual or termination interest that they refused to waive off. Was truly disgusted about this extortion
posted 8 hours ago

Elle Ly (@Lilmsjetsetter)

@The_qween12 @CapitalOne @Citibank That is HORRIBLE!!! They charged all of you the total price? I have the @CapitalOne venture card and I had no idea they didnt help their customers deal with scam abroad. I for one know my @AmericanExpress would never
posted 8 hours ago

Bear-In-Arms (@deshkibhaloo)

@mayank_2045 @AmazingCreditC @AmericanExpress Good grief. Hope you didn’t fall for the scammy bot replies to your tweet.
posted 9 hours ago

MAYANK PARNAMI (@mayank_2045)

@AmazingCreditC @AmericanExpress card. I was scammed and Amex did not help in lreventing the same :(
posted 11 hours ago

Germany!!! (@mbmwaudi)

@thepointsguy @AmericanExpress Platinum, Never have issues
posted 13 hours ago

Shashank Acharya (@ShashankAc99752)

@AmericanExpress can you ask your customer care executive to call me, I wanna talk to him regarding company's policy.
posted 16 hours ago

Marc J. Randazza (@marcorandazza)

@jarredthegeek @AmericanExpress I think getting rid of free booze losers is the key. How many fuckin drinks they gonna have anyway? Charge more than airport bar prices for liquor. Drive the proles to drink at fuckin Applebees, where they belong.
posted 1 day ago

Deb Sousa (@debysousa)

Been dealing with an issue with @AmericanExpress for nearly a month. Talking with them 2-3x a week, finally they gave me a number to make a complaint…. it’s a NON WORKING number. Would be comical if not so aligned with how awful they are!
posted 1 day ago