Optus Outages

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Recent Optus Issues

Suli

Telcos seem to be able to chance pricing as they wish. Fk you @Optus your network coverage sucks ass. $120 a month for half assed NBN is outrageous. @NetflixANZ same upping there price... there content shit as well. Oh and I been with optus for 20+ years. Fk loyalty I'm done.

posted 7 hours ago

Daynamite

@DamagedByDan @Optus Go to the shop & get an internet extender-I’ve forgotten the name, but you plug it into your computer & it’s meant to extend the reach of your wifi, like to the back of the house or whatever. But it also makes your bandwidth stronger Any computer shop will know what you mean

posted 7 hours ago

Optus Help

@supremeturnip @Optus @theage @supremeturnip We've provided you with 2 alternatives to calling, Matt. The link I've given in my first response allows you to provide all details of the hazard via an online form, and I've also offered to assist via this platform if you DM us - Aron

posted 7 hours ago

Optus Help

@mandyhanim7 @Optus @NSWOmbo @mandyhanim7 Hi Mandy. Not good to hear about your NBN connection. If you would like some support with this, please send us a DM and we can assist you here - Jim

posted 11 hours ago

ℳ

I don't normally tweet, but I'm extremely frustrated @Optus More than 24hrs& still no NBN connection. I'm thinking of contacting @NSWOmbo if you don't fix this quickly.Not only I lost sleep, but I've also lost a few hours of work because of your unreliable internet

posted 11 hours ago

Matt

@optus_help @Optus @theage That’s the number I called where someone hung up on me (deliberately). Either give me the number of someone competent or my assumption is Optus have no interest in fixing hazards on their network that could result in injury

posted 17 hours ago

Optus Help

@carolduncan @Optus @carolduncan Hi Carol - We have received your DM and will reply there - Aman

posted 18 hours ago

Carol Duncan

@optus_help @Optus Done!

posted 18 hours ago

Morty

@BronwynGar85604 @Telstra @VodafoneAU @Optus “HOW THE HELL CAN AUSSIES LIVE LIKE THIS” 58Mbps down is perfectly workable for a mobile network Bronwyn

posted 18 hours ago

Optus Help

@carolduncan @Optus @carolduncan Hi Carol - Apologies for your issues with the slow speeds. Can you please DM us and share your address also if you are enquiring about NBN slow speeds? Once you DM us we'll assist with basic troubleshooting and if required refer it to Senior Techs as well. Aman

posted 18 hours ago

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