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Santander offers current accounts, savings, investments, loans, credit cards and other financial products. Clients can access their Santander accounts through online banking and mobile banking apps.

Overview

8 reports
-33% change
64 reports
+11% change
 
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Recent Santander Issues

hayley-louise
hayley-louise
@santanderukhelp if my student account is changing to a graduate account but I am starting a Masters in September which is the best account for me and how do I change this if needed? Would ideally like to keep my overdraft for as long as possible through my studies.
posted 1 hour ago
♈Crumbs♈
♈Crumbs♈
@santanderukhelp I'm absolutely furious, your new app is shit! What have you done to the transfer facility! Its now takes for ages. I'm in LA each time i try to transfer funds to my MONZO card it blocks me. I can't contact your help desk as reception on my phone is rubbish.
posted 1 hour ago
@santanderukhelp It worked from the other bank and everything else works so it clearly isn't my mobile network
posted 1 hour ago
@ndrewilli@m
@ndrewilli@m
@santanderukhelp Yes done that and spoken to four of your colleagues today. Waiting for a call back from your complaints team
posted 10 hours ago
@ndrewilli@m
@ndrewilli@m
@santanderukhelp Maybe you should mention in your ‘switching’ information that the process will leave you in limbo for six days while you wait for letters that aren’t generated until you call because your on-line system doesn’t work properly (“glitch”), in order to access online banking. Hopeless
posted 10 hours ago
Michael Jay cresswell
Michael Jay cresswell
@santanderukhelp after contacting the ombudsmen because of an issue, they have agreed a compensation settlement, I still havnt heard anything from Santander..
posted 16 hours ago
HS
HS
@santanderukhelp Thank you, but I don't have time to complain about a call handler. I just need the situation resolved asap
posted 20 hours ago
HS
HS
@santanderukhelp I have just spoke to a fraud agent who was condescending and patronising. How am I supposed to clear security without being able to access my accounts and you close all local branches?
posted 20 hours ago
Sir Arthur bubble of Tottenham
Sir Arthur bubble of Tottenham
@santanderukhelp Still ignoring the question of when will you bring paying in cheques for business banking via your phone ? Yet you do it for personal accounts ? Wonder who will get more cheques to pay in ? A business or your nan from Christmas once a year ?
posted 1 day ago
Ă©milie
Ă©milie
@santanderukhelp hi! i’ve been sent the switch incentive payment 3 times! have tried to call to let your team know but can’t get through, any other way i can try?
posted 1 day ago
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