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Optimum offers the best deals on cable TV, high speed internet and home phone services.

Overview

9 reports
+29% change
33 reports
-29% change
 
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Optimum Outages Map

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Recent Optimum Issues

Fleekskill ☮️
Fleekskill ☮️
@OptimumHelp @optimum Hello Whitney! I definitely understand you want to associate this with a paying @optimum account. I am not an Optimum customer, and the address associated is in the tweet above You’re welcome to fix this any time. Paulding Street is open 24 hours a day. Thank you! ^fleekskill
posted 2 hours ago
Dara
Dara
@TheCrusher007 @optimum OH MY GOD! YES! I have @Xfinity @XfinitySupport and two years ago I paid $140 for TV and internet. Now? I pay $260!!! That’s for internet and ONE TV. And when I called their customer service line to try to lower my bill, they were so shady, wouldn’t be straight forward with…
posted 2 hours ago
Ricky Pharaoh
Ricky Pharaoh
@optimum my wifi and cable went down out of nowhere. I called at 3pm and they said they are outages in my neighborhood, this is ruining my Friday. How long until my cable is back?
posted 2 hours ago
maxamos.
maxamos.
@optimum why do I have to restart my router every other day cuz the “network connection is lost” ?
posted 2 hours ago
J.P. Polewczak
J.P. Polewczak
Aside from paying an exorbitant amount of money every month, my second favorite part of having @optimum is when they send threatening text messages telling me to pay more money than my bill is or else I'll be charged a late fee.
posted 2 hours ago
corey welch
corey welch
@optimum How about implementing notices before you have outages, in mid missouri we have outages every single day. Losing all our work data because no notices. Also no reimbursements for the daily outages, yet you are so eager to keep raising prices. How about giving us what we pay for???
posted 4 hours ago
cheer gurl
cheer gurl
another day of shit internet thanks to @optimum being absolute dogshit
posted 6 hours ago
KC
KC
@verizonfios @VerizonSupport Just got off the phone with one of the worst customer service agents you employ. They would not answer my questions regarding pricing and would not help find a package that works with my budget. Looks like I’m heading back to @optimum unless a
posted 11 hours ago
Regina Dowd
Regina Dowd
@nathanbeagle @optimum @GoNetspeed Beware! I lost my ability to pause or rewind live TV when I switched. They never disclosed that I would lose this service. In fact, they said my services would remain the same……
posted 13 hours ago
Scott Norquest
Scott Norquest
@optimum Time for our monthly area internet outage I guess... On a clear, sunny day.
posted 1 day ago
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