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Optimum offers the best deals on cable TV, high speed internet and home phone services.

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Recent Optimum Issues

Billy American
Billy American
@CarlHigbie @Verizon @optimum @Starlink I have Comcast and the Lazy Techs,and that's a stretch calling them techs put my cable line up that crosses a road and it fell down 3 times! It's down aweek now and No one has showed up to repair because they say it's not a priority because it still works! They Suck!
posted 1 day ago
AC22
AC22
@CarlHigbie @Verizon @optimum @Starlink Optimum has terrible customer service! 10 days to fix a cable outside after sending the wrong truck...5 times!!!
posted 1 day ago
charles j
charles j
@optimum Optimum is fraud. They are trying to stick me with a $18 credit for 2 weeks of no cable, 1 week of no internet, & 1 week of part time internet, that dropped every few seconds when it worked at all, that I used only because I had my and my mothers taxes to do.
posted 5 days ago
Echo
Echo
I'm having trouble reconciling the SCAM @optimum just tried to make me take part in. I was told that all these years in addition to my internet we have had free basic TV. BUT If we want to WATCH that "free tv" we are required to rent a cable box for $13 a month. Go fuck yourself
posted 1 week ago
Kev Ferrara
Kev Ferrara
@Optimum cable is garbage. • Incrementally raises bill w/out explaining. Forcing you to call to return rate. • They just disabled search. 1000 movies & can't find any by using category, title, keywords, actors, or directors' names. • Most new movies low quality/cheap junk.
posted 1 week ago
bradharmon
bradharmon
@optimum second time this weekend. No service. Much as I pay a month this ridiculous. #cable #TV #internet #outage #optimum #stupid #expensive #terrible
posted 1 week ago
Marti Powers
Marti Powers
@optimum We returned her cable box and, after several store visits and telephone calls with customer service, we were told her account will be put on hold just in case she goes home. Thanks for the positivity, but that’s not happening. She’s never going home!
posted 2 weeks ago
Thomas James
Thomas James
My cable bill is due the 15th of every month. Almost $300 and it’s paid like clockwork. I can’t understand why my internet is always going out when there’s no storm. No heatwave. No anything. Please explain this @optimum.
posted 4 weeks ago
John Osborn
John Osborn
@optimum came to our home to convert cable to fiber. After 12 hours, the technician left before the job was finished, leaving us with wires down around the house, no cable and no internet. No answers. The technician is gone and nobody is returning calls from Optimum. DO NOT…
posted 1 month ago
ang
ang
@optimum CableVision Optimum is at the crap AGAIN! I pay A LOT for this service and all they do is take away channels/services! The cost remains the same, and they give nothing for what they’ve taken. NOW they took the Search feature and the Cable Chanel Guide! WTS! STOP ALREADY!
posted 1 month ago
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