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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

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Recent Optus Issues

wedarobi (@wedarobi)

@Optus these "first recharge" deals are a scam and need to die
posted 7 hours ago

Haz2020 (@Haz20206)

@Optus itā€™s been over 6 weeks since you apparently identified an issue with sending emails from Webmail. Have just been advised by @optus_help that the current advice is ā€œuse another email addressā€. Completely unacceptable. Please fix this issue asap.
posted 2 days ago

Joy (@Gojoyjet)

@Optus why are so many spam emails suddenly flooding my inbox? Have your filters stopped working?
posted 3 days ago

Josh Odgers (@josh_odgers)

@Telstra / @Optus - lots of scam calls coming from the 02 8552 xxxx range of numbers including 02 8552 6691 and 02 8552 6686. #scamwatch
posted 4 days ago

Sue Mason (@Suefranny)

Hey @Optus @optus_help are now charging a ā€œnon-direct debitā€ fee. Only $2.20 per month , but adds up. I really do not want to let them have my credit card on record after the data breach. Is that fair? #telecommunicationsombudsman
posted 1 week ago

Tank Girl (@TankVaxxed)

@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia Are you kidding me? Youā€™re serious arenā€™t you? FFS. I went to one and he told me there wasnā€™t much he could advise me on because the rate was so low, I was doing everything right. Raise the fucking rate
posted 1 week ago

NathaN (@NandanNath37630)

@optus_help @Optus Iā€™ve messaged. Now Iā€™m in contact with someone else on chat. What is happening here guys. Am I actually doing your job
posted 1 week ago

NathaN (@NandanNath37630)

@Optus Iā€™ve been asking questions for about a week. What is wrong with the people that work for your chat? Absolute rubbish service! I need to speak to a manager. Iā€™ve asked and asked and still nothing! Wake up Optus
posted 1 week ago

Dilan Dissanayake (@deendilan)

@Optus massive voicemail delay on the mobile network. Some messages have even been delivered after few days. Please fix
posted 1 week ago

Reynardo the Fox (@Reynardo_red)

@optus_help @Optus Please explain how one is supposed to uninstall Webmail. It's a page. On a browser.
posted 1 week ago

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