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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

Problem with Optus?

Complaints Overview

24 hours 12 reports (+140% change)
7 days 115 reports (-8% change)

Got issues or have something to share about Optus?

Recent Optus Issues

Cam Marshall (@MultiCamSitcom)

Hey @Optus & @optus_help it’s now been 2 weeks since I’ve been able to send an email. A what point in the future do you think you will fix your email issue?
posted 2 hours ago

whatshisdan (@whatshisdan28)

@MultiCamSitcom @Optus @optus_help
posted 2 hours ago

Jyckel C (@CavillJyckel)

@robynz12 @Optus No, it shouldn’t. Who issues a refund cheque to a deceased person 18 mths after? Of course it can’t be cleared then!!!
posted 2 hours ago

David M. Green (@David_M_Green)

@MichaelSmyth_ @Optus Not with Australia Post
posted 2 hours ago

Frank Milanese (@frankmilanese)

@MichaelSmyth_ @Optus Yeah, I got a message from my sister from Photos. I sent a week or two ago as well.
posted 2 hours ago

Peter Gleeson (@PeterGleeson5)

wouldn't be nice if @optus sent bills as requested...email...not SMS. Wouldn't be nice if @optus actually provided a reliable service. 3rd time the internet has dropped off in the past hour! that's almost a daily event!
posted 2 hours ago

Optus Help (@optus_help)

@PeterGleeson5 @Optus @PeterGleeson5 Hi Peter. Not good to hear about your internet and billing issue. If you would like some assistance, please send us a DM and we can take a look into this for you - Jim
posted 2 hours ago

(@traceyggor)

#Optus Want to change your password? If you say Yes You have to put in your password!
posted 2 hours ago

B00GIEpunk - ON HIATUS (@B00GIEpunk)

@AmandaRishworth @australian @ausbanking @FCAupdate @Optus @JEChalmers @AlboMP @asicmedia @choiceaustralia Because all of their advice is predicated on the idea that somehow you aren't working hard and that money is available to you if you just want it bad enough. Non-poor people have been made to think that they are somehow just naturally good with money,
posted 7 hours ago

Christina (@BLEC1)

And @Optus internet has shat the bed
posted 19 hours ago