🔻[2024] Exetel Outages Brisbane 😞 [Live Reports & Map]

Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia.

Problem with Exetel?

Complaints Overview

24 hours reports ( change)

7 days reports ( change)

Hey not many outages here? You might want to check Exetel's main outages page for surrounding areas.

Check More Outages

Got issues or have something to share about Exetel?

Reports generated for

Recent Exetel Issues

Myles Atkinson (@myles_atkinson)

@exetel @superloopau And now our beloved @superloopau have just decided to take it upon themselves to re-sign me up and start charging me without any kind of authorisation whatsoever. Can't wait to hear about this one on the phone. This also just emboldens me to stay away from @exetel too.

posted 3 hours ago

Myles Atkinson (@myles_atkinson)

I also found Superloop to have poor speeds too, but I can't vouch if that was the norm or not for them. These poor speeds render the 'speed boost' function as useless, because I could rarely hit the speed I paid for let alone the increased speeds. I'm done, @exetel @superloopau

posted 1 month ago

Myles Atkinson (@myles_atkinson)

I also have my phone account with @exetel, which will now also move on. This is from a customer who actively recommended the service to others, but now I will actively advise against. Moreover, Exetel used to have great, consistent speeds, but that has not been the case lately.

posted 1 month ago

Myles Atkinson (@myles_atkinson)

Then @exetel @superloopau have the audacity to care about Financial Hardship. Maybe don't charge $10 for an honest mistake? Not only this, but the Superloop bill was for a mere $2. Why I have a $2 bill is beyond me. This is emboldened me to move on, with disgust.

posted 1 month ago

Myles Atkinson (@myles_atkinson)

Yes, it's in their TOS, but please, you are the same company and you've just aggrieved me through both of them. Now I've changed credit cards, and forgive me for it passing my mind, but I didn't change those deets with @superloopau and @exetel. Cue $10 dishonour fee from both.

posted 1 month ago

Myles Atkinson (@myles_atkinson)

There's been no better example of corporate greed driving out a customer than Superloop (@superloopau) and Exetel (@exetel), which are owned by the same entity. I was a happy customer, who recently switched between the two only to be charged twice by each company due to their TOS

posted 1 month ago