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NBN Co Limited is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network.

Problem with NBN?

Complaints Overview

24 hours 12 reports (+20% change)
7 days 37 reports (-22% change)

Got issues or have something to share about NBN?

Reports generated for

Recent NBN Issues

pigways (@pigways)

Spoke with linesmen removing Optus street coax. Still can't believe Conroy gave Optus $800m, or Turnbull renegotiated transfer of ownership for assets never used
posted 5 minutes ago

pigways (@pigways)

@SimonDeSousa @mattjcan @elonmusk NBN SAT & Wireless were in Conroy's original
posted 5 minutes ago

KastorMener (@KastorMener)

@NecrowarriorSon @Telstra @NBN_Australia So unfair…
posted 5 minutes ago

simon (@51monbl1)

You don’t seem to have fixed the problem on the Gold Coast around kirra/bilinga, @NBN_Australia. What’s going on?
posted 5 minutes ago

Captain Lark (@Captain_Lark)

@NBN_Australia planned outage for 3 days now. The website says to contact my ISP. The website also says that planned outages should only affect for up to 12 hours. ISP says that there is: 1. No outage, then 2. Outage has been resolved. Still have significantly impacted service?
posted 5 minutes ago

Brian Wright. He/Him (@BrianWright63)

Hey @NBN_Australia any update on the long outage in Helensvale? Your outage message hasn't changed in 4 days and my ISP says "NBN isn't updating us". It's been 4 days of unusable internet, I'd love to know when/if you intend to fix this.
posted 5 minutes ago

Nic A (@n_c_oz)

@NBN_Australia Oh yes, sorry. Was back on later that night. I was just traumatised as nearly exactly a year ago my street had no connection for 12 days straight
posted 5 minutes ago

Donal Corrigan (@BigDon62)

#AusPol Still no @NBN_Australia My standby net connection is going swimmingly. I'll still won't forget this NBN nor forgive.....ABOUT BLOODY TIME ! Questions Will Be Asked In A House. ¬¬¬¬¬¬ Damned Cheek ! Well that didn't last long. I spent some time talking to Suzy on 1800 687…
posted 12 hours ago

Brian Wright. He/Him (@BrianWright63)

@NBN_Australia Sent! Hoping for good news!
posted 13 hours ago

Krason22 (@KeithvdKraan)

@monbeau7 @NBN_Australia @Telstra Just need the right person on the other end because most don’t know what to do unfortunately!..
posted 14 hours ago