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Boom Broadband delivers NBN and ADSL2+ connections. Its NBN services are served through the network of AAPT Limited.

Problem with Boom Broadband?

Complaints Overview

24 hours 1 reports (+100% change)
7 days 1 reports (+100% change)

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Recent Boom Broadband Issues

Rob (parody) (@RobCl23)

@yassmin_a @mrbenjaminlaw @tpg @BoomBroadband I'm with mate communicate and their customer service is great... the NBN network not so much but that's no their fault!

mark oconnor (@aussieboroboy)

@BoomBroadband Hi Boom. Lost Internet service. Tried usual reboots but been offline all morning. Baranduda area 3691. Any ideas?
posted 5 years ago

mark oconnor (@aussieboroboy)

@NBN_Australia Thanks Jonny, but these links are not helpful. I've contacted my provider @BoomBroadband but not had a reply yet. But let's face it, the #NBN infrastructure is the problem. I had better service on a #ADSL2 . What can you do to help?
posted 6 years ago

mark oconnor (@aussieboroboy)

@BoomBroadband @NBN_Australia were no help. Can you do something about my Internet speed. Very unhappy with speed of service
posted 6 years ago

will (@willbakerarts)

@BoomBroadband @networkoutage Brunswick network drop out. The D/L speed is so poor, please don't suggest interference as the cause. This has been getting increasingly poorer over the last month
posted 6 years ago

Deena Ramadan (@deenaramadan)

@NBN_Australia Hey Che. My providor @BoomBroadband has lodged the matter. Waiting on @NBN_Australia to resolve it (twirls thumbs). Over to you. #waiting
posted 6 years ago

AD (@aussie_911)

@rjangra87 @LetsBelong Mate move over to @BoomBroadband . I did from @LetsBelong and have been super happy with their service, speeds and prompt response times
posted 6 years ago

Indika Perera (@pilperera)

@BoomBroadband, will the authentication issues affecting customers be resolved soon? What's the current status and ETA?
posted 6 years ago

Long Zheng (@longzheng)

@jeayese @TPG_Telecom @BoomBroadband TPG support and engineers has been responsive. Waiting to see if the upgrades they say are coming will come soon.
posted 6 years ago

J Ξ Δ Y.exe (@hayjeay)

@longzheng @TPG_Telecom is TPG doing anything to help you out? I'm switching to @BoomBroadband Soon, TPG has been nothing but problems and congestion for me
posted 6 years ago