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Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.

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Recent Chase Issues

No Name Joe (@BigCarpLilPond)

@ChaseSupport Please ask the Venice and S Durango 90034 branch to fix their vestibule lock. I needed cash after hours, and several of your accountholders could not access the ATMs. Neither debit cards nor NFC/ApplePay worked to gain access.
posted 6 days ago

Reinaldo martinez-carmona (@Reinald96586471)

@ChaseSupport I went to a branch and was treated like a dog..they closed my account for doing a claim because Walmart took two weeks to return a TV even though chase took they condition credit back . Mani manager was very nice the guy in the drive through w the glases is terible
posted 3 weeks ago

Red Army Hooligan (@RedArmyHooligan)

@ChaseSupport Plano, TX branch at 2000 15th Street: ATM is down YET again. Doesn’t give any error message until you try to enter your pin. This has been a constant issue at this branch. If the manager can’t keep his/her branch functioning properly hire someone who can.
posted 3 weeks ago

B. Ryan Teller (@thinkmortally)

@ChaseSupport compliments to Joshua Cashatt NMLS ID: 1233723 at the Exton, PA branch. We stopped in to discuss the account of our Mother who passed away recently. He was empathetic and kind & provided a lot of information and support for handling her affairs. 10/10!
posted 3 weeks ago

Yash Jain (@yashjain9997)

Interestingly, more than 100 customer care calls, more than 10 branch visits - no one is willing to help! @Chase @ChaseSupport @federalreserve
posted 4 weeks ago

Always_on_the_hunt (@unotimewear)

@ChaseSupport hello I wanted to make a complaint against a branch at 201 N Walnut St, 01 Wilmington, DE. I wanted to make a withdraw of $20k. The manager Thomas told me they can’t and I feel there’s discrimination because I done it before. He only offered 3K to be taken out. Odd
posted 1 month ago

Always_on_the_hunt (@unotimewear)

@Chase @ChaseSupport hello I wanted to make a complaint against a branch at 201 N Walnut St, 01 Wilmington, DE 19801-2920. I wanted to make a withdraw of $20k. The manager Thomas J Nanni told me I couldn’t do it and I would have to order it. They claim the most I can do is $3,000.
posted 1 month ago

Always_on_the_hunt (@unotimewear)

@ChaseSupport hello I wanted to make a complaint against a branch at 201 N Walnut St, 01 Wilmington, DE 19801-2920. I wanted to make a withdraw of $20k. The manager Thomas J Nanni told me I couldn’t do it and I would have to order it. They claim the most I can do is $3,000.
posted 1 month ago

Bert B (@Benheim3)

@ChaseSupport My client and I were treated the worst I've ever encountered in over 30 years in business today at the Chase Bank branch at 4910 Raleigh Common Drive, Memphis, TN 38128. Please feel free to contact me directly to discuss the matter in detail.
posted 1 month ago

Everybody Counts or Nobody Counts (@JamieDraper20)

@ChaseSupport had the worst experience ever trying to apply 4 the @southwest card. Said u can’t verify my documents, sent me to a local branch where I had to wait 45 minutes for the banker, who verified the documents and sent them off. Now I just got the exact same denial letter
posted 1 month ago

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