Chase Problems
Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.
Overview
Chase Problems
Chase Outages Map
Got issues or have something to share about Chase?
Reports generated for
Recent Chase Issues
Cal
@ChaseSupport I'm currently abroad and had my phone stolen and I'm having trouble calling Chase from my temporary replacement phone. Is it possible for you to freeze my accounts until I get back to the States?
jay shukla
@jpmorgan and @ChaseSupport I just had the worst banking experience of my life with chase sapphire. One of the most insecure/ bot ran credit services today. Much rather go back to @PNCBank_Help
Chadd
@ChaseSupport thanks Chase. I'm traveling internationally and my card is currently unable to be unlocked due to some "outage." And on top of that, no compensation or way to pay offered even from a supervisor on the phone for the Sapphire Reserve card. Very disappointed.
Rachel Jefferson
@ChaseSupport Mt daughter and I were in a restaurant, her card was declined multiple times on both accounts and there was enough money in the account. I did an instant deposit from my other account to my chase account and it never was deposited. Still issues!!
Chase
@YourFavKimmy We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?
Russell Karp
@ChaseSupport @chase terrible customer service. Amazing ineptitude in trying to answer a simple question re: my cc. Bounced around departments for 5 hours without a resolution. Shameful exhibit of support which has me seriously questioning my loyalty to you.
Novaterra
@ChaseSupport I took care of the issue, and also made me re-think to have my money deposit in your bank. Have a great day.
Chase
@bash9300 We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?