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American Airlines is a US airline and has Dallas/Forth Worth International Airport as its largest hub. American Airlines also owns American Eagle, which operates mostly regional flights. American Airlines is in the process of merging with US Airways. This merger is expected to close in the third quarter of 2013.

Problem with American Airlines?

Complaints Overview

24 hours reports ( change)
7 days reports ( change)

Got issues or have something to share about American Airlines?

Recent American Airlines Issues

Mike Staggs (@Staggsclan)

Oh my god I effed up So bad. I took a chance on @AmericanAir it was truly the worst. An actual step down from spirit. Low effort airline from start to finish (SFO to MIA) if you’re thinking about trying them again, DONT.
posted 14 hours ago

Steve Haucke (@HauckeSteve)

@AmericanAir We have been stuck on the broken down flight 1180 out of Dallas for over 2 hours. When are you going to let us off this heap?
posted 1 day ago

Merci (@sweetreviewer)

Pt2shame on you @British_Airways & @AmericanAir 3 hotels, 6 Ubers, lost out on tours air b and b & stuck in Chicago because you can’t get us to our destination after 1 canceled flight, then an error by your ticketing dept & now a delayed flight due to plane service issues #paris
posted 1 day ago

Marcie Linney (@marcieaguilar)

@AmericanAir kiosk are down In Barbados. Can't use boarding pass on phone. They are printing out manuals. Please help!
posted 1 day ago

Nicholas Kralev (@NicholasKralev)

So @united is melting down again today. 84 mainline flights canceled and 362 delayed so far. No weather issues anywhere in the country. Phone holds are insane. For comparison, @Delta has 0 cancellations and @AmericanAir has 5. @USDOT @SecretaryPete
posted 2 days ago

darrein_jamal_morris127 (@kingdomverse611)

@AlexaBliss_WWE @AmericanAir Go to smackdown got chu title manifestion
posted 3 days ago

Lianne Mandelbaum (@NoNutTraveler)

@sophieebarber @AmericanAir @British_Airways it is very important we write down our testimonials so that others can learn and so that there is a record of these experiences -already they have lead to important change in the US but the issue is global and we strive for change globally - TYSM Lianne
posted 4 days ago

Jlwhit19 (@jlwhit19)

@cubug @AmericanAir It’s okay. You can follow back. Give them your number then they want you to download WhatsApp. I mean I almost feel like they are just making you jump through hoops. They don’t actually want to talk to you. They stranded my daughter in Miami all day on Friday.
posted 6 days ago

Mat (@wulfpackMat)

Wow, @AmericanAir has really gone downhill. Overbooking flights, bumping my senior parents and not offering a hotel overnight, making them wait 24 hours to get home. Worst travel experience of their lives. can’t believe this is how you treat customers. #traveling2024
posted 6 days ago

Jason Smith SR (@jasoncsmith29)

@iammrjuju @aa_dot_reviews @AmericanAir Wait in a line. Make a call. Call back when the system isn’t down. Provide all the confirmation numbers and trip locators. All because @AmericanAir did not do what you paid them to do. #dobetter
posted 6 days ago

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