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Alaska Airlines is an American airline headquartered in the Seattle metropolitan area of the state of Washington. The company was founded in 1932 as McGee Airways, offering flights from Anchorage, Alaska.

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Complaints Overview

24 hours 6 reports (-14% change)
7 days 37 reports (-11% change)

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Recent Alaska Airlines Issues

ParaGolfPro (@ParaGolfPro)

Nothing like waiting to board your plane and watching your golf clubs get dropped six feet into the heads from the loading beltā€¦fingers crossed they make it without damage. This might cost your dearly @AlaskaAir shameful the lack of consideration for expensive items.
posted 4 hours ago

Gant Laborde - (@GantLaborde)

@jamonholmgren @AlaskaAir ALSO - WHY do they need app ratings? It's not like you can download the competitor app. "Hey, lemme check my Delta app for my Alaska flight details" It's the overvaluation of the wrong things.
posted 11 hours ago

lasagna (@Muvlikelasagna)

@AlaskaAir You are the worst airline ever
posted 13 hours ago

Anthony Burkhardt (@Burkhardt1991)

@AlaskaAir Frustration is more about the poor communication. Itā€™s clear the airline knew that there was an issue with the aircraft but for whatever reason decided to try and continue the original flight on the same aircraft.
posted 14 hours ago

Anthony Burkhardt (@Burkhardt1991)

@AlaskaAir first you ā€œaccidentallyā€ send out a flight cancellation notification yesterday afternoon, now you announce that the aircraft has a mechanical issue that will require multiple hours for a ā€œpossibleā€ late departure. The aircraft has been at SNA for 10+ hours. Do better.
posted 14 hours ago

Andrew Wergeland Rammage (@AwergelandRamm)

@komonews @KING5Seattle @KIRO7Seattle @fox13seattle @AlaskaAir she saved the families life the whole flight was able to get to Florida but I will say this should be news #alaskaair needs to make this public also my friend saved someoneā€™s life today shout out to her #flysafe
posted 19 hours ago

Nathan Smith (@nathansmithorg)

flying @AlaskaAir today and met up with some incredibly rude employees. Suzanne D denied my entry to the lounge despite my first class ticket. Iā€™ve been on hold with customer service now for over 30 mins. I remember when Alaskan air customer service was second to none. No more!!!
posted 1 day ago

kotzebue (@kotzebue)

@AlaskaAir have had 10 flights with Alaska in the last year...EIGHT OF THOSE FLIGHTS HAVE BEEN delayed/late. Would you continue to use a service that has become that bad? I know after 30 years of Alaska as my primary carrier, it's time to switch to someone who wants my service!
posted 1 day ago

rat queen (@chelseyy)

@AlaskaAir not sure why I expected anything other than generic customer service. would have made more sense to ask if any passengers were willing to switch, rather than forcing someone who resevered their seats months in advance to move seats at the last minute.
posted 1 day ago

Yoroshiku (@dozo_yoroshiku)

@AlaskaAir Also seems like app is not working properly today. Canā€™t make any booking?
posted 1 day ago