Vivid Wireless Outages in Brisbane

Jez Bhoy (@JezBhoy86)

@thenewkristy @vividwireless

Martin Catherall (@MartyCatherall)

I have great internet access provided by @vividwireless for over a year now. It's been migrated to @Optus in the last month and the degraded service makes it almost unusable - @Optus you need to do better.

Daniel Rose (@dgr_dgr)

@TheDanBarrett @Banging_On I selected based on price point. Previously had been with @vividwireless on a $100 plan so stuck with a $100 plan. I may drop it in the future though.

Jez Bhoy (@JezBhoy86)

@vividwireless If it makes it easier for you, I have updated my address. This will be for the remaining 4 weeks of the contract

Jez Bhoy (@JezBhoy86)

@vividwireless My account will automatically be closed in a few weeks anyway so why would I do that!? But I appreciate the passive aggressiveness. Shouldn’t be putting it back on me though. That’s not the best customer service at all. Have a nice day

Jez Bhoy (@JezBhoy86)

@vividwireless P.s I can’t DM you. but it’s jlazenby.86@gmail.com

Jez Bhoy (@JezBhoy86)

@vividwireless Hi Lucy, in all respect as I know you’re just doing your job, but what’s the point!? Unless you are going to refund us a month for “time spent without actual connection” than what exactly will you do to help us!?

Bree Marshall (@breemarshall_)

@JezBhoy86 @vividwireless aaaaaand their customer service is closed for the day. Well