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Virgin Media Limited is a British company which provides telephone, television and internet services in the United Kingdom. Its headquarters are in Hook, Hampshire, United Kingdom.

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Recent Virgin Media Issues

Nic Myers
Nic Myers
@virginmedia They used to chase you using all forms of communication previously but this year Virgin said they sent me one email in Feb my contract ended at the end of March and then I was charged almost £200 for sky and crap wifi????
posted 2 weeks ago
Ian Hughes
Ian Hughes
@virginmedia The main reason I wanted to be a virgin customer was for the then BT sport that is now almost £20 a month extra now , I also made my last payment on the 24 of March and it doesn’t show on my account
posted 1 month ago
Millie
Millie
So it looks like I won't have internet until 2nd April even thou @virginmedia told me I would be all set up on the 15th March. What am I supposed to tell my work!? Wish I never switched over to Virgin now - the service has been shocking and stressful
posted 2 months ago
Millie
Millie
@Tash379 @virginmedia @LutzSchueler @richardbranson Having so many issues - maybe I need to do the same as you. Massive companies don't really care as long as there making money off us all. I've now been told I won't have internet until 2nd April even though #Virgin we're meant to set me up the 15th March
posted 2 months ago
Chris
Chris
@virginmedia as a customer of 5 years, I am totally disappointed that your new customers deals are much cheaper than your renewals for existing customers. As of 29th March I’ll be sad to say goodbye #itsyounotme
posted 2 months ago
Anoop Patel
Anoop Patel
@virginmedia 4pm has come and gone. Fix is now scheduled 15 March 10am - 3 days without services. -#virginmediaoutage @myldn
posted 2 months ago
I am Pam
I am Pam
@virginmedia Limited tv availability in my area, since 4th March and the fix keeps getting put back every other day. Now till at least 13th March. Can't record. Come on!! Reduced bill??
posted 2 months ago
Paul Dunn
Paul Dunn
@virginmedia Ok @virginmedia can we discuss the lack of a landline? The fact that my service is not set up when it should be? Can you open up and see the issue and stop deflecting? New install date
posted 2 months ago
Renza
Renza
@virginmedia signed up for a fibre optic package on Tuesday and found out we need a council permit for installation. Had a worrying call today where the advisor suggested it could be delayed (connection date is 13th March). I was reassured when I signed up this wouldn't happen
posted 2 months ago
Blank Blank
Blank Blank
@virginmedia 18th of March. What a joke, I have a pacemaker connection to my Internet and the contempt you company shows is unbelievable
posted 3 months ago
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