TPG Broadband Internet Outages in Sydney

NK (@justnishant)

@TPG_Telecom Hi, my internet is down for 2 days !!! Ticket no 13441684 raised yesterday. Still no internet and its weekend ahead. No updates provided on the status of ticket !! I want to escalate it to ceo of tpg. Please provide ceo email id.

NK (@justnishant)

@TPG_Telecom I am without internet for over 24 hours. Called helpdesk, got a ticket and was told nbn will look into it. After 24 hrs, internet still not working and no updates !!! Rude engg team, says its sat sun next and i will have to be without internet for 4 days !!!!

Soc (@sydsoc)

@TPG_Telecom been on hold for 45mins. Outage is ticking over to 5 hours. Is this normal for the support number? I need the internet for work

Ian Ferguson (@FergusonMediaAu)

@TPG_Telecom Is there an issue at Wollstonecraft in Sydney? The NBN says no issues but several people in my building connected to TPG or associated companies are reporting an internet outage. I would have DMed you but it seems you require a verified account to DM.

Sarit Badiani (@saritbadiani)

@TPG_Telecom Very frustrating getting the connection organised all week. Eventually after escalating resolved issues

Ardella (@missbelletrist)

Cancelled with @TPG_Telecom before Christmas as I'd had TERRIBLE internet for two months with them. They failed to process the cancellation, charged me for another month, then when I complained I received an email saying I was being charged for the "cancellation period".

Delly (@Delgado1ja)

@TPG_Telecom my service has been down since yesterday. I have tried resetting my modems and also resetting the service through the TPG App. I need internet for work, please help.

bagofchips123 (@bagofchips1232)

@TPG_Telecom can someone please send a tpg technician to my office. We have now internet connection in Sydney cbd.

Ardella (@missbelletrist)

Internet on and off CONSTANTLY over the last week, when it does work speeds are dismal (2mb/s down) and they're emailing asking if I want to switch my mobile to them to "avoid outages"? No thanks @TPG_Telecom I think I'll be leaving you altogether this month.