Scottish Power Outages
Scottish Power is an energy provider and is owned by the Spanish energy firm Iberdrola.
Overview
Scottish Power Outages
Scottish Power Outages Map
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Recent Scottish Power Issues
Rachel
Anyone else find @SP_EnergyPeople extremely stressful? Back in March I stopped my DD and set up a SO with them because they kept taking three times as much money as they should have. A week later they still took a DD payment of almost £500 which I got returned. >
Paul Herring
, @SP_EnergyPeople how long does it take your web portal to update gas and electricity bills after estimates have been replaced with actual readings? 2nd estimates, and bills, generated 16th April Actual readings submitted 18th April Gas estimate still wildly out and too much!
Rachel
This is extremely stressful and insanely poor service @SP_EnergyPeople I shouldn’t have to beg to pay my bill accurately. I don’t get any receipts or invoices. But I also can’t change supplier because I’ve got an insane amount of debt which I am trying to pay off.
Daniel Keen
@SP_EnergyPeople any reason why your company is refusing to transfer my export meter to a new provider. I've already transferred my import meter over, but my new provider advises you are refusing to transfer the export. I've already got a complaint open that has gone nowhere.
â“‹555 95472
@ScottishPower @SP_EnergyPeople @SPEnergyNetwork @iberdrola Is everything down because I'm getting no response? You're not taking the DD from my account & now you've emailed saying you're changing my payment method & I'm going to be charged more?
Daniel Keen
@SP_EnergyPeople I just escalated this to director level complaints team via your web form. Should they fail to resolve this, I will escalate to the energy ombudsman
Daniel Keen
@SP_EnergyPeople Tried calling you. Got hung up by your complaints team after proving who I am so pardon me for not holding any hope for someone to actually do their job. You have violated the law in refusing a lawful service transfer request
Hannah
@SP_EnergyPeople Hello, you have the wrong number (my number) associated with an account. I've had 2 'sorry you're leaving' and now received a 'Thanks for joining'. Just remove it and do not add it again!