HostGator Complaints
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Overview
HostGator Complaints
Got issues or have something to share about HostGator?
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Recent HostGator Issues
Wamblam'ing Retro Indie DanVanDam
I am pretty annoyed that you originally own the correct space from a previous plan around 949gigs from a service like @hostgator. Then magically nerf all accounts site wide to 20gigs for a baby plan. Then tell you they are going to swap you to a plan that costs almost double more
Phillip Ninan
@buddy7 GoDaddy is one of the worst hosting providers I have worked with. Expensive, slow, and poor service. I 2nd @DreamHost is a better option. I've used @HostGator for super simple stuff. I'm biased toward hosting whatever I can on AWS lol.
Shawn Hennessey ☀️
@grahunt @HostGator @bluehost Will have a look. The thing is when you are a new customer you get offered some crazy cheap option to lure you in, but later there's no benefit for being a loyal long-term client. My HG bill went up by more than 100€.
Vanessa Moore
@HostGator is clearly falling apart. At the minimum, it would be nice if you all took responsibility for the issues. Hopefully you’re in the process of training your csrs on how to respond to these issues because the vague answers are infuriating.
Bill Hartzer
Beware of this issue at @HostGator and other web hosts. This is how hackers have been able to get into accounts, and I've seen domain names stolen because the domain had webmail and cpanel subdomains set up. Check your DNS settings right now to see if you have cpanel and…
DNAccess
Customers using 2FA at @HostGator should remove the DNS entries for webmail & cpanel subdomains. 2FA is not being enforced on those subdomains, hackers can get into accounts that way. If you're not using those subdomains, you should remove them, even if not using HostGator.
Omonimo
@HostGator It's a huge rip-off to pay for a service that I'm not even going to use, and to make matters worse, I can't even get the money back.
Daniela Esmeralda Muñoz López
@HostGator I've been wanting them to solve a problem for a month and they don't do anything, their support is terrible and I need to work with my domain.