Public Mobile Outages

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• 7 days

Got issues or have something to share about Public Mobile?

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Recent Public Mobile Issues

@PublicMobile why is it that it takes your site 20 minutes to load every time I log in to my account. Just trying to pay my phone bill. And thank you for not giving me my $5 in points this time. Just freaking great.

posted 2 hours ago

Adam Nwakwesi

@PublicMobile how do i have an active plan…with 240gs of what was granted to me but yet i go outside and my data is finished?!! I have 40 gigs a month and never go over dat.

posted 19 hours ago

Winston

@PublicMobile how do i talk to a human???? can't submit a ticket online - getting 404, can't call 611 - only options to pay automatically, can't receive text messages. Calling my bank to do a chargeback on my credit card.

posted 1 day ago

sandijam

@PublicMobile disappointed that my fees are increasing 50% this month for exact same service.

posted 2 days ago

Just A Mom

@PublicMobile That's not even giving me an option, it wants me to put who I'm sending to???????

posted 2 days ago

Brad Seftel

@DannyBrownCA @PublicMobile Switch to freedom

posted 3 days ago

Danny Brown (he/him/his)

@TBJ_DRW @PublicMobile Was with them before, wasn't impressed (plus, they don't offer coverage in our area) :) I've been really happy with Public until this issue, and been with them 7 years. Ideally they'll resolve this, and give us confidence to stay with them.

posted 3 days ago

Danny Brown (he/him/his)

@PublicMobile I opened as ticket last Tuesday. Because of the way your support uses "community private messages" on your site, it's now almost a week later and I've only had three replies, the last being on Friday. This is an urgent issue that needs resolved - other options?

posted 3 days ago

Jane Doe NL

@LinkedIn is forcing its members to sign mobile phone contracts with major companies such as @bell, @Rogers or @TELUS . You are not allowed to be verified with more affordable mobile plans! @CBCTheNational @GlobalNational @CTVNews @Microsoft @OttawaCitizen @PublicMobile

posted 3 days ago

Danny Brown (he/him/his)

@PublicMobile Nope, nope, nope. This is where your issues lie, because it's the most non user friendly interface where you're waiting days for a reply from an "agent". There needs to be a better support option.

posted 3 days ago

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