Public Mobile Outages

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Recent Public Mobile Issues

Danny Brown (he/him/his)

@TBJ_DRW @PublicMobile Was with them before, wasn't impressed (plus, they don't offer coverage in our area) :) I've been really happy with Public until this issue, and been with them 7 years. Ideally they'll resolve this, and give us confidence to stay with them.

posted 3 days ago

Danny Brown (he/him/his)

@PublicMobile I opened as ticket last Tuesday. Because of the way your support uses "community private messages" on your site, it's now almost a week later and I've only had three replies, the last being on Friday. This is an urgent issue that needs resolved - other options?

posted 3 days ago

Danny Brown (he/him/his)

@PublicMobile Nope, nope, nope. This is where your issues lie, because it's the most non user friendly interface where you're waiting days for a reply from an "agent". There needs to be a better support option.

posted 3 days ago

Danny Brown (he/him/his)

@PublicMobile There really needs to be a better support option that community CS private messages once a day.

posted 1 week ago