Boots Complaints
Boots UK Limited, trading as Boots, is a pharmacy chain in the United Kingdom and Ireland, with outlets in most high streets, shopping centres and airport terminals.
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Boots Complaints
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Recent Boots Issues
Care4Bears
@BootsUK I’m so angry and disappointed. Today in one of your stores I witnessed the theft of hundreds of items on premium skincare. The thieves left the store and the alarm sounded. They weren’t questioned at all, despite being altered that they had stolen products.
Juliet Muses
@BootsUK I'm having terrible trouble checking out my basket on both your website and app. I want to take advantage of online only offers so shopping in store is no good. Online customer services unhelpful. Please assist ASAP.
LLll
@BootsHelp @BootsUK *typo: The customer care manager from @BootsUK refused to fully refund or replace the contaminated goods delivered because she claims that the goods are still "usable", despite the fact that they are contaminated, leaked and not in satisfactory condition.
Tanya E
@PiersTorday @BootsUK Glad to hear you're past the worst of it thanks to speedy and attentive care. Well done to both Boots and our NHS.
CJ
@BootsUK it's been a couple of weeks now that I can't checkout on the app or online. I've avoided purchasing products. Tried again today and it's the same issues with checkout. Anyone else having this problem? I've ended up using @superdrug instead.