Loading...

Boots UK Limited, trading as Boots, is a pharmacy chain in the United Kingdom and Ireland, with outlets in most high streets, shopping centres and airport terminals.

Overview

3 reports
+50% change
17 reports
0% change
 
Have a Problem with Boots?

Boots Complaints

Boots Outages Map

Got issues or have something to share about Boots?

Reports generated from

Reports generated for

Recent Boots Issues

shannon
shannon
@BootsUK anyone actually in your telephone team today ? Wasted shit 1 hour of my day attempting to contact. Keep being bounced around departments with no answer repeating your opening times which are apparently 7:30-7 but seemingly not so...
posted 7 hours ago
alertbutconfused.com
alertbutconfused.com
I actually thought no one could be worse than @BootsUK pharmacy but @RowlandsTweets you've managed to take the top spot. Awful awful awful service it's safe to say I'm prepared to put up with a below par Boots. That was my first and last experience.
posted 10 hours ago
Granny humbug
Granny humbug
@lostinspace1517 @BootsUK Nothing surprises me to be honest. It just seems odd that they would charge you for asking for a soon appointment. Can you not go somewhere else?
posted 17 hours ago
Helen Copping
Helen Copping
Hi @BootsUK, please can you let me know who can take a complaint about your poor online customer service? I need to correct an honest mistake I've just made with the shipping address for an order made 5 mins ago, and your rep says I need to contact Royal Mail. Not good enough.
posted 1 day ago
JacintaNandi4AmberHeard
JacintaNandi4AmberHeard
@BootsUK please #BoycottMilani the #MilaniMindset is putting all your customers in danger. At LEAST tell them to take their TikTok down - thank you x
posted 1 day ago
Emma Lowe
Emma Lowe
@BootsUK why doesn't my account or anything work? I've lots of points available but not allowed to spend due to no physical card often refused at checkout
posted 2 days ago
CaneNMabel
CaneNMabel
Not good enough @BootsUK Although I've never had a problem in either of the Boots in my town (the opticians LOVE seeing Mabel!) There's obviously a training issue here.
posted 2 days ago
Ruth Cherry
Ruth Cherry
@BootsUK since when did you charge for airport click and collect? Rip off.
posted 3 days ago
@BootsUK when will online returns be fixed and available? the whole site is down
posted 3 days ago
Briony Heasman
Briony Heasman
@BootsUK How do I make a complaint about the bad service I’ve just received in the pharmacy?
posted 3 days ago
Load more