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Singtel Optus Pty Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001.

Internet down? Call Mr Telco technicians for Phone, Internet & NBN repairs or cabling today 1300 447 715 Australia Wide National Private technician workforce.

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Complaints Overview

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Recent Optus Issues

Christina (@BLEC1)

And @Optus internet has shat the bed
posted 1 day ago

Optus Help (@optus_help)

@PeterGleeson5 @Optus @PeterGleeson5 Hi Peter. Not good to hear about your internet and billing issue. If you would like some assistance, please send us a DM and we can take a look into this for you - Jim
posted 1 day ago

Peter Gleeson (@PeterGleeson5)

wouldn't be nice if @optus sent bills as requested...email...not SMS. Wouldn't be nice if @optus actually provided a reliable service. 3rd time the internet has dropped off in the past hour! that's almost a daily event!
posted 1 day ago

Liam Roche (@liamlibertarian)

Hey @Optus @optus_help, why is there no internet connection at footscray station when I have 3 bars of 4g
posted 2 days ago

Reynardo the Fox (@Reynardo_red)

@optus_help @Optus Please explain how one is supposed to uninstall Webmail. It's a page. On a browser.
posted 5 days ago

Optus Help (@optus_help)

@dr_reaver @Optus @dr_reaver Sorry to hear about your internet connection issue. Can you please send us a direct message to confirm, if this is in regard to your NBN connection and your full address so that we can look into this for you. Kartik
posted 6 days ago

Dr Malibu and the Reaver street dreams (@dr_reaver)

Optus landline internet is completely down this is not cool @optus_help @Optus it keeps cutting out late at night when im working, 3rd time in 8 days
posted 6 days ago

Optus Help (@optus_help)

@Kamoreyes @Optus @Kamoreyes Hi Javier - This isn't really what we like to hear & I'm sorry this is the case. Can you please DM us your address so that we can look into this and assist with the fault. can you please also confirm if the issue is slow speeds or no connection at all? Aman
posted 6 days ago

Javier Camilo Reyes (@Kamoreyes)

@Optus hey guys, I got issues with my internet connection. What's going on! I have been trying to contact customer service but nobody helps!
posted 6 days ago

Kym (@thebizzyleader)

Just phoned @Optus to report issues with internet. Automated service said data for my suburb was not avail at the moment so I should jump on the net and check for myself. Unable to connect to any Optus β€œissue” sites or any Internet speed sites. This is such bullshit.
posted 1 week ago

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