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Optimum offers the best deals on cable TV, high speed internet and home phone services.

Overview

7 reports
-30% change
45 reports
+50% change
 
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Optimum Outages Map

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Recent Optimum Issues

NotAphd3
NotAphd3
@optimum There is no worse customer service than optimum. If there is a problem they never provide any guidance. There is an outage in your area. Check the internet page that you don’t have service on
posted 2 hours ago
nikhill.sol
nikhill.sol
1/3 A thread
posted 2 hours ago
NotAphd3
NotAphd3
@optimum Service was down yesterday from~5:30 pm to past midnight? Optimum wants to know how they can help. Ok. Call your own help line during the next outage and ask some basic questions like eta. See if you are satisfied w the answers
posted 2 hours ago
chrono
chrono
@optimum Nope. No offense, but you guys literally have done nothing the last few times I've called. There's no notice of maintenance or anything just a connection that is unpredictable and unreliable.
posted 5 hours ago
G-Fost
G-Fost
@optimum count your fucking days you got damn scammers @OptimumHelp
posted 11 hours ago
Jamie Jackson
Jamie Jackson
@AndreaBurlee2 @sarah_meinzer @fred_guttenberg @PublicStorage @optimum Optimum is the worst company.
posted 15 hours ago
Brenda DeGiacomo
Brenda DeGiacomo
@optimum when am I getting to get real help with my house phone not working set they set it up yesterday. This is not fair
posted 16 hours ago
thought daughter
thought daughter
the way @optimum makes you return these wifi boxes or u get charged for "renting" it is such a scam omg
posted 1 day ago
@optimum y’all definitely lied on the 99.9% reliability. I’m a new customer, a month in, and my WiFi been going out every other day. It’s out now. Y’all are literally worse than At&t!
posted 1 day ago
Nick Easton
Nick Easton
@danorlovsky7 @optimum They have "99.9% network reliability"
posted 1 day ago
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