Optimum Outages
Optimum offers the best deals on cable TV, high speed internet and home phone services.
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Optimum Outages
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Recent Optimum Issues
Corinne Smith-Njigba
I really hope none of my loved ones use @optimum for their internet. Absolute joke of a company charging us twice after we disconnected service months ago!! Horrible customer service! See you never Optimum and I’m gonna tell everyone I know
Merv Stimpleton
It’s so cool how @optimum just raises your bill whenever they feel like it without telling you
JeanMarie Francois
@OptimumHelp @optimum what is wrong w/ur service? All of a sudden no network connection. What's up w/that?
Saeed Ghasseminejad
@optimum First, I can't DM you Second, if you want to help you can look up my name on your side, I dont need to send you my address on Twitter. Third, I don't need you to troubleshoot and waste my time, one of your colleagues already did. Send me a technician today instead of fake help…
Saeed Ghasseminejad
The worst internet provider in this country is @optimum. Awful service, goes on and off all the time, everyday. Its customer service is awful. Its app is broken. My internet is totally gone. They cant send anyone until tomorrow afternoon because their service is so awful that…
@optimum I have called numerous times and no one can explain why am I being overcharged. They won't even transfer me to a supervisor or manager. Can someone assist? @OptimumHelp @optimum
Erica Grippo
@grippo_thomas @optimum @derekjeter Well you are wrong my dear son! Unfortunately I had to complain on social media to get this escalated to a supervisor. Let’s see if they actually show up tomorrow.